Chathri Ali's guest appearances

Chathri Ali

Playing for Keeps

The Human Behind The Screen

The Subscription Box Show

The D2Z Podcast

Sarah Williams

Chelsea Brennan

Ryan Fisher

Val Geisler

Eric Bandholz

Travis Chappell

Courtney Wisely

Tim Burgess

Amir Elaguizy

Mike Potter

Fred Perotta

Lindsey McCoy

Hugh Thomas

Ken Smith

Karen Young

OwlTail

I'm so excited and extremely proud to present this 4 Part Series on Website Platforms.  You’re going to hear from some of the top companies available today for subscription box entrepreneurs looking at options for website subscription and ecommerce platforms.  In this series, we aim to highlight what each one of these amazing companies brings to the table, and why all four have found success and loyalty from their customers.But the goal is to ultimately help YOU the listener, the subscription box entrepreneur make an informed decision that best suits you when it comes to choosing a very important part of your business… your subscription website platform!  In this series, I have had the privilege to interview and present to you:Part 1 (E55) - Bold Commerce Subscriptions co-founder Jay Myers (Bold works on Shopify)Part 2 (E58) - ReCharge's COO, Chathri Ali (ReCharge works on Shopify)Part 3 (E61) - Subbly’s owner and Founder, Stefan Pretty. Part 4 (E64)- Cratejoy’s CEO, Amir Elaguizy. Chathri Ali is the COO at Recharge.  ReCharge is a company guided by the mission to connect and empower the world through payments. Recharge started back in 2014 and has now exploded as a true leader in the subscription industry.  With over 10,000 merchants, 18 million customers and $2B in annual processing, the small start up of 2014 is now a giant in the industry.  With over 200 team members over 10 countries, Guest Links:Most frequently asked questions Chathri get from customers: "How does pricing work?"Who she would hire if she could hire anyone as her mentor/coach: Phil JacksonChathri's favorite quote: "Any business who's not thinking about culture is risking the success of their business."Website: https://rechargepayments.com/Case Study Library: https://rechargepayments.com/customers/The Subscription Box Experts Academy Course Link: https://ericmusick.krtra.com/t/jIw4to2rXSoQ Host Links:The Subscription Box Show Website: https://www.thesubscriptionboxshow.comConnect with Eric Musick: https://www.thesubscriptionboxshow.com/contact2The Subscription Box Show Facebook Page: https://www.facebook.com/thesubscriptionboxshow.comEric Musick’s email: eric@thesubscriptionboxshow.comEric Musick’s Instagram: @thesubscriptionboxshow or https://www.instagram.com/thesubscriptionboxshowThe Subscription Box Show Facebook Group: https://www.facebook.com/groups/29Want to start your own podcast? 😃Then you have to use what I've always used, Buzzsprout! Check it out here: https://www.buzzsprout.com/?referrer_id=869251The latest programs &amp; Items in the industry👇 Subscription Box Experts Academy (by Liam Brennan): https://ericmusick.krtra.com/t/jIw4to2rXSoQSubscription Box Planner Rated #1 in the industry (by Jessica Principe): https://ericmusick--jessicaprincipe.thrivecart.com/the-subscription-box-planner/For more, email me at eric@thesubscriptionboxshow.com

I'm so excited and extremely proud to present this 4 Part Series on Website Platforms.  You’re going to hear from some of the top companies available today for subscription box entrepreneurs looking at options for website subscription and ecommerce platforms.  In this series, we aim to highlight what each one of these amazing companies brings to the table, and why all four have found success and loyalty from their customers.But the goal is to ultimately help YOU the listener, the subscription box entrepreneur make an informed decision that best suits you when it comes to choosing a very important part of your business… your subscription website platform!  In this series, I have had the privilege to interview and present to you:<ul><li>Part 1 (E55) - Bold Commerce Subscriptions co-founder Jay Myers (Bold works on Shopify)</li><li>Part 2 (E58) - ReCharge's COO, Chathri Ali (ReCharge works on Shopify)</li><li>Part 3 (E61) - Subbly’s owner and Founder, Stefan Pretty. </li><li>Part 4 (E64)- Cratejoy’s CEO, Amir Elaguizy. </li></ul>Chathri Ali is the COO at Recharge.  ReCharge is a company guided by the mission to connect and empower the world through payments.  Recharge started back in 2014 and has now exploded as a true leader in the subscription industry.  With over 10,000 merchants, 18 million customers and $2B in annual processing, the small start up of 2014 is now a giant in the industry.  With over 200 team members over 10 countries, Guest Links: Most frequently asked questions Chathri get from customers: "How does pricing work?" Who she would hire if she could hire anyone as her mentor/coach: Phil Jackson Chathri's favorite quote: "Any business who's not thinking about culture is risking the success of their business." Website: <a href="https://rechargepayments.com/" rel="nofollow" target="_blank">https://rechargepayments.com/</a> Case Study Library:<a href=" https://rechargepayments.com/customers/" rel="nofollow" target="_blank"> https://rechargepayments.com/customers/</a>The Subscription Box Experts Academy Course Link:<a href="https://ericmusick.krtra.com/t/jIw4to2rXSoQ" rel="nofollow" target="_blank"> https://ericmusick.krtra.com/t/jIw4to2rXSoQ </a>Host Links: The Subscription Box Show Website:<a href="https://www.thesubscriptionboxshow.com" rel="nofollow" target="_blank"> https://www.thesubscriptionboxshow.com </a>Connect with Eric Musick:<a href="https://www.thesubscriptionboxshow.com/contact2" rel="nofollow" target="_blank"> https://www.thesubscriptionboxshow.com/contact2 </a>The Subscription Box Show Facebook Page:<a href="https://www.facebook.com/thesubscriptionboxshow.com" rel="nofollow" target="_blank"> https://www.facebook.com/thesubscriptionboxshow.com </a>Eric Musick’s email: <a href="mailto:eric@thesubscriptionboxshow.com">eric@thesubscriptionboxshow.com </a>Eric Musick’s Instagram: @thesubscriptionboxshow or<a href="https://www.instagram.com/thesubscriptionboxshow" rel="nofollow" target="_blank"> https://www.instagram.com/thesubscriptionboxshow </a>The Subscription Box Show Facebook Group:<a href="https://www.facebook.com/groups/2960087864057955/" rel="nofollow" target="_blank"> https://www.facebook.com/groups/29</a>Want to start your own podcast? 😃 Then you have to use what I've always used, Buzzsprout! Check it out here:<a href="https://www.buzzsprout.com/?referrer_id=869251" rel="nofollow" target="_blank"> https://www.buzzsprout.com/?referrer_id=869251</a> The latest programs &amp; Items in the industry👇 Subscription Box Experts Academy (by Liam Brennan): <a href="https://ericmusick.krtra.com/t/jIw4to2rXSoQ" rel="nofollow" target="_blank">https://ericmusick.krtra.com/t/jIw4to2rXSoQ</a> Subscription Box Planner Rated #1 in the industry (by Jessica Principe): <a href="https://ericmusick--jessicaprincipe.thrivecart.com/the-subscription-box-planner/" rel="nofollow" target="_blank">https://ericmusick--jessicaprincipe.thrivecart.com/the-subscription-box-planner/</a> For more, email me at eric@thesubscriptionboxshow.com

Episode 058 - 4 Part Website Platform Series - Part 2, COO at ReCharge, Chathri Ali

 Why the customer portal is so important for subscription businesses Creating an education focus on the backend of a site The importance of keeping things exciting for a subscriber “Subscribers are really dictating how the merchant is creating the subscription experience” The three layers of retention and why CX platforms tend to get overlooked What actions can customers take beyond pause, skip, and cancel? (Hint: try a swap button) Tracking AOV over time More on tracking data in retention with Taylor Holiday  Here’s the portal example from Atlas Coffee and here’s Cocokind’s membership model in action

<ul> <li>Why the customer portal is so important for subscription businesses</li> <li>Creating an education focus on the backend of a site</li> <li>The importance of keeping things exciting for a subscriber</li> <li>“Subscribers are really dictating how the merchant is creating the subscription experience”</li> <li>The three layers of retention and why CX platforms tend to get overlooked</li> <li>What actions can customers take beyond pause, skip, and cancel? (Hint: try a swap button)</li> <li>Tracking AOV over time</li> <li>More on <a href="https://churnbuster.io/playing-for-keeps/the-most-important-equation-in-retention-with-taylor-holiday" rel="nofollow" target="_blank">tracking data in retention</a> with Taylor Holiday</li> <li> <a href="https://rechargepayments.com/customer-portal-showcase" rel="nofollow" target="_blank">Here’s</a> the portal example from Atlas Coffee and <a href="https://www.cocokind.com/products/shipping-program" rel="nofollow" target="_blank">here’s</a> Cocokind’s membership model in action</li></ul>

The True Power of Subscription with Chathri Ali from Recharge

Remote

How can we help our company to grow without perishing in the attempt, learning what tools we must improve, how we can keep vital information available to everyone, and maintain fluid communication? How difficult but important is it for leaders to manage their time to guide their teams and be effective in their work without overdoing themselves? How important is face-to-face for a remote company and how can we use this to avoid long-term losses? And how important is empathy as part of the corporate culture? All these questions get their answers through Chanthri Ali. In this episode of The Human Behind the Screen, we are going to speak with Chanthri Ali, who is the Chief Operating Officer for ReCharge, the leading subscription billing platform designed for physical subscription goods. She currently oversees the sales, marketing, customer success, and people operations, teams. ReCharge has achieved fast growth and currently powers over 10,000 e-commerce stores including Hubble Contacts, Native Deodorant, Dr. Axe, and Billie.

How can we help our company to grow without perishing in the attempt, learning what tools we must improve, how we can keep vital information available to everyone, and maintain fluid communication? How difficult but important is it for leaders to manage their time to guide their teams and be effective in their work without overdoing themselves? How important is face-to-face for a remote company and how can we use this to avoid long-term losses? And how important is empathy as part of the corporate culture? All these questions get their answers through Chanthri Ali. In this episode of The Human Behind the Screen, we are going to speak with Chanthri Ali, who is the Chief Operating Officer for ReCharge, the leading subscription billing platform designed for physical subscription goods. She currently oversees the sales, marketing, customer success, and people operations, teams. ReCharge has achieved fast growth and currently powers over 10,000 e-commerce stores including Hubble Contacts, Native Deodorant, Dr. Axe, and Billie.

Scaling With remote Teams - Chathri Ali - Recharge