14 - Pip Marlow on the perspective gained with an executive and board role
This episode, Catherine interviews Pip Marlow, the CEO of Salesforce ANZ & ASEAN, and previously the CEO of Customer Marketplace for Suncorp Group and Managing Director of Microsoft. Pip is also a non-executive director of Rugby Australia, sits on the Vice-Chancellor’s Advisory Board at UTS and is a member of the Chief Executive Women. Valuable Discussion Points [10:05] What is Pip’s criteria for selecting board roles? If Pip was asked to sit on a board in the banking and insurance industry before she joined Suncorp, she would have been hesitant as this is not somewhere she had previously pictured herself. If she had held that perspective, she would have missed out on one of the best development opportunities of her career. So for Pip, taking time to understand why you think you're not interested in something and testing your biases and your assumptions can actually open up an incredible opportunity for yourself and your career. [14:13] What are Pip’s thoughts on board diversity? Pip is a big believer in board diversity; however, she wouldn’t let a lack of diversity on a board stop her from taking a certain role This is because it empowers you to get that first seat at the table, seek to understand why it hasn't occurred to date and look at what systems, symbols, and policy settings need to change to ensure that more diversity can flourish in the future. [18:05] Is Pip a user of social media? Does she think social media is useful to a board director? Pip believes social media is a powerful platform that has responsibilities for each user. There is a conversation going on there which people have a choice to participate in to use for good not everybody does that, but the conversation will occur either way. [24:47] On the number of female CEOs in the ASX200 dropping down, what are Pip’s thoughts? Pip believes the rate of change has been glacial and as a result is truly deeply dissatisfied with progress. When she saw the latest stats with the ASX numbers decreasing, she saw that as a real sign of concern. Pip says that this is not a women’s issue, this is a gender equity issue and if we don't do something proactive to change that participation, then we'll accept where we are which is not good for our future generations. [28:58] What is the one thing that Pip wish she’d known when she started out on her board career? The first thing Pip wishes she had known was not to let your fear hold you back. The second thing is to know the difference between management and board. What are your decision rights? Your role is to govern, to oversee and to set risk appetite and ultimately help to get that balance right. Key Learnings You have to be organised and conscious on how you use your time and your trade-offs. Have a habit every month of tracking how you are spending your time; did you spend enough time for your family? For your customers? For your strategic thinking? When a board is reaching out to you, there is nothing wrong with doing due diligence. A little bit of discovery and exploration in those early conversations will go a long way and contribute to your decision-making process. If you opt not to join a board after a role is offered, the best gift that you can give is to promote other men and women. Shine a light on some of the talent that they may not see. Quotable Quotes “Shareholders are not only one, your employees are stakeholders, your community is a stakeholder, your customers are stakeholders, and sometimes certain stakeholders have one object they care most about, maybe that's profit. You have to think beyond just one particular stakeholder and just the shareholders to the broader community that you serve and operate in.” – Pip Marlow “I try and say it's not about something being right for you. It's what's best for you right now because if only something one thing is right, everything else is wrong. When we put that pressure right and wrong in a decision like this, I think it can stop you taking a step forward because you're worried about it being the wrong thing.”– Pip Marlow “If it's not the right one for you, shine a light on some of the talent out there that may not be seen by other people because that's the gift you can give.” – Pip Marlow “When I feel like I'm a female raising this issue, people say are you self-serving? This isn't about self-serving. This is about everybody having equal access to jobs opportunities.” – Pip Marlow “You can't let your fear hold you back because that holds you back from contributing, holds you back from helping others. So don't listen to your fears, your imposters, your insecurities. You're sitting at that table because you earned it.”– Pip Marlow Important Resources and Links If you would like to gain knowledge in governance, and develop as a director in your industry or field, visit https://aicd.companydirectors.com.au/. If you would like to learn more about how CommBank is ensuring women are advancing their growth in business, visit https://www.commbank.com.au/women-in-focus.html. Host of the Board Level podcast, Catherine Fox is one of Australia’s leading commentators on women and the workforce. If you’re interested in learning more about Catherine and the issues she’s currently discussing, visit https://www.abc.net.au/news/catherine-fox/5244818. If you’re interested in connecting with Pip Marlow or viewing her professional portfolios and achievements, visit her LinkedIn via https://www.linkedin.com/in/pipmarlow The Board Level podcast is produced by Nicole Hatherly, recorded at RadioHub Studios with post production by Cooper Silk and Iain Wilson
Career path to CEO with Pip Marlow, Salesforce ANZ CEO - 020
The Females in Tech Show with Tamara Johanna
In this episode I interview Pip Marlow. Here is a quick summary of what we cover:What Pip was like as a little girl growing up, and her dream to become a doctor (06:38)Her career path to CEO of Salesforce, ANZ, including working for Microsoft for 21 years in Australia and their global head office in Seattle (9:27)Pip shares what she thought was the worst day of her career, missing out on the Chief Operating Officer role at Microsoft, and how it ultimately led her to becoming Managing Director, Microsoft Australia (13:00)Why aligning your purpose and values to your career is so important (27:03)The power of “and”, and how it can help fight unconscious gender bias (35:23)Pip shares a vulnerable story about being a female leader in a male dominated industry (37:39)And so much more!Episode Resources Pip Marlow on twitterBook: Mindset: The New Psychology of Success, Carol DweckSalesforce article, Fighting unconscious gender bias with the power of ‘and’Tim Ferris article, How to Say “No” Gracefully and UncommitWhitepaper by Chief Executive Women (organisation), In the Eye of the Beholder: Avoiding the Merit TrapBook, Women Kind: Unlocking the Power of Women Supporting Women by Kristin Ferguson and Catherine Fox[Full Disclaimer: Some of these links may be affiliate links, which means we receive compensation, at no extra cost to you, if you purchase through the link.]SubscribeSubscribe to The Females In Tech Show on Apple Podcasts, Google Podcasts, Spotify, Stitcher or TuneInThank you for listeningI am grateful for the opportunity to serve you. Thank you for taking the time to listen to the Females in Tech Show.My aim is to inspire and support you to reach your goals, and provide you with practical tips on how to be the best version of yourself.If you did enjoy the show, then I'd like to ask three things, so I can inspire and support more career motivated women ( and men).SUBSCRIBE: search for “The Females in Tech Show” in your favourite podcast app (eg. Apple Podcasts, Google Podcast, Stitcher), and subscribe to the show to ensure you never miss an episode.REVIEW: write a review for the show in your favourite podcast app telling us what you love, and also where we can improve.SHARE: this episode with friends and colleagues who might benefit from the content, as well as grow and support our community.How can we better serve you?Ultimately the show is for you, the females in tech community, which begs the question… How can we better serve you?Tell us what topics you’d like to learn more about, or will help advance your career in technology. Complete the form at this link and suggest a podcast topic.I’ll be sure to give you a shout out in the podcast episode if your topic is chosen.
Pip Marlow, Salesforce CEO ANZ on joining the Salesforce Ohana and leading through change
Talent Hub Talk
In today's episode, we're honoured to be joined by Salesforce CEO ANZ, Pip Marlow to talk all things Salesforce and ask her a selection of questions which we've gathered from the Community.She talks us through her biggest highlight at Salesforce so far, the Salesforce Ohana, what it has meant for her, and the plans for the region in the future, including the Salesforce Tower in Sydney.She talks us through her approach to visibility within the Community, social media and networking, and how embracing these have helped her push forward with her team and remain closely connected with customers. We talk about learning and career development when in a CEO role, and we're so thrilled to be joined by special guests from the Ohana, each with a thought-provoking question.You can follow Pip on LinkedIn at https://www.linkedin.com/in/pipmarlow/ and Twitter at @pipms