Ep. 28 - Principles of Restaurant Franchising with Cheryl Bachelder
Riches in the Niches Investor Podcast
Cheryl Bachelder is a legend in the Restaurant Franchising Space. She is currently on the Board of Chick-fil-a and US Foods. She has held senior positions at Domino’s Pizza and KFC. Most notably, Cheryl was the CEO of Popeyes Louisiana Kitchen where she launched a franchise driven turnaround that drove the stock from $11 to its ultimate sale of $79 in 2017. Learn Cheryl’s background, how she fixed franchisee relations and so much more. To learn more about Cheryl please visit www.cherylbachelder.com. To learn more about Richard or to request a transcript of the podcast please visit www.thinkaen.com. Amazon Book Link: Dare to Serve Show Notes: (01:50) Cheryl’s Background (02:51) First Job at Procter and Gamble (03:31) How Cheryl got her start in the Restaurant Industry (04:45) Domino’s Pizza and Tom Monaghan (06:55) Investor Franchisee Due Diligence; Channel Checks (09:07) Yum Brands and Kentucky Fried Chicken, KFC and David Novak (11:21) Joining Popeyes Louisiana Kitchen; Frank Belatti, John Cranor and John Hoffner (15:13) First steps as Popeyes CEO - Building Alignment and Trust + P&L’s (17:15) Franchisee Mistakes and taking operating profits from 17% to 24% (22:21) Comparing Dominos, KFC and Popeyes (24:19) Class Action Lawsuits from Franchisees (29:01) Drilling down on Popeyes Franchisees / Taking Franchisee Notes (33:28) Biggest Franchisee Relationship Challenges (35:41) Being a Public Company CEO and Huge Stock Market Win; Near 10 bagger (38:55) Stock Investor Annual Meetings and Quarterly Conference Calls (40:43) Favorite Foods and Answering the Toughest Question (43:12) Cheryl’s Book: "Dare to Serve: How to Drive Superior Results by Helping Others" + Turnaround at Popeyes; Link to Book can be found here.
Ep. 43: Cheryl Bachelder on Why Leadership Should ALWAYS Be A Burden
The Trusted Leader Show
In this episode, David sits down with Cheryl Bachelder, Former CEO of Popeyes® Louisiana Kitchen, Inc., Multi-Board Member, and Author, to discuss why leadership should ALWAYS be a burden. Show Notes: http://trustedleadershow.com/ Buy David's NEW Book: https://www.trustedleaderbook.com/
Caring and Collaborative Servant Leadership with Author Cheryl Bachelder
Inside Out Leadership with Robb Holman
In this episode, Robb talks with Author Cheryl Bachelder about servant leadership, the premise of her book 'Dare to Serve' which addresses the question, "How do you transform an ailing company into an industry darling?"
Florida Chapter Club Managers Association of America
Cheryl A. Bachelder is a passionate restaurant industry executive and former CEO of Popeyes® Louisiana Kitchen, Inc. Cheryl is known for her crisp strategic thinking, franchisee-focused approach, superior financial performance and the development of outstanding leaders and teams. Ms. Bachelder holds a Bachelor of Science degree in Business Administration, and a Masters of Business Administration in Finance and Marketing, from the Kelley School of Business at Indiana University. She has been married for over 35 years to Chris Bachelder and they have three grown daughters.
All Shall Be Well: Conversations with Women in the Academy and Beyond
Listen in as Women in the Academy and Professions director Karen Guzmán interviews business leader Cheryl Bachelder in this special edition podcast from our Dear Mentor LIVE series. Cheryl Bachelder is the former CEO of Popeyes Louisiana Kitchen, Inc., a multibillion-dollar chain of more than 2,600 restaurants around the world. She has been profiled in the Wall Street Journal, been featured on Mad Money, and received top industry awards. She had prior leadership positions at Yum! Brands, Domino's Pizza, RJR Nabisco, the Gillette Company, and Procter & Gamble. Today, Cheryl serves on a number of boards including the CEO Forum, an organization that encourages and disciples Christian CEOs and senior leaders. Cheryl holds a Bachelor’s and Master's of Business Administration degree from the Kelley School of Business at Indiana University. For show notes or more information please visit our article at The Well. For more information on the Dear Mentor series, please visit http://thewell.intervarsity.org/dear-mentor. If you'd like to support the work of InterVarsity's Women in the Academy and Professions, including future podcasts such as this episode, you can do so at givetoiv.org/wap. Thank you for listening!
Episode 142 - The Secret Recipe of Servant Leadership with Cheryl Bachelder
Faith Driven Entrepreneur
When Cheryl Bachelder took the helm at Popeyes Louisiana Kitchen, sales and profits were declining and shareholders and franchisees were unhappy. But during the nearly 10 years of Cheryl’s leadership, Popeyes stock moved from $11 in 2007 to a remarkable $79 at the time of its 2017 sale to Restaurant Brands International. So what's the secret ingredient to Popeyes turnaround? Cheryl joined us today to share how her unique strategy of servant leadership proved to be a recipe for success.
Cheryl Bachelder: Why Servant Leadership Brings Out The Best In Employees
The Wow Factor
Cheryl Bachelder is a passionate restaurant industry executive and former CEO of Popeyes® Louisiana Kitchen, where she established a ‘Road Map for Results’ framework which led to a phenomenal improvement in their restaurant and share performance. In 2014, She was certified as an NACD Board Leadership Fellow and has served on several boards of directors, including for Popeyes® Louisiana Kitchen, Pier 1 Imports and the International Franchise Association. Cheryl has won many accolades over the course of her career and has been profiled in the Wall Street Journal and the New York Times in addition to being recognized as “Leader of the Year” by the Women’s Foodservice Forum, and receiving the Silver Plate Award from the International Foodservice Manufacturers Association. Cheryl joins me today to discuss her approach to leadership and why she favors the servant leadership model to bring out the best in both people and organizations. She shares the experiences that fostered her sense of independence and ingenuity and the lessons she learned from her father about acting with integrity as a business leader. Cheryl also elaborates on the ‘Lead from the Heart’ program she instigated and how that values-based leadership approach helped educate leaders at Popeyes® Louisiana Kitchen on the importance of holistic leadership. “The best mentor is a journal book - you will have many opportunities to witness good leadership and bad leadership so take notes, remember what you heard, and learn, because you are forging your leadership approach.” - Cheryl Bachelder This week on The Wow Factor: Cheryl’s college experience and why it brought her closer to her wider family Why she pivoted in her career choices and how that changed her life Why her Dad became her most important mentor The two halves to her career and why she made a switch after having her children The concepts of value-based leadership and what that looked like at Domino’s Pizza Why she retired, then came back out of retirement again to be the CEO of Popeyes® Louisiana Kitchen The importance of leaders understanding how to inspire and serve their team Why Cheryl was inspired to write her book and why she organized it into three distinct categories How Cheryl came to serve on the board of Chick-fil-A and her continued love of mentoring future leaders Cheryl Bachelder’s Words of Wisdom: Leaders need to anticipate how the people impacted by a decision will feel and filter ideas through the lens of understanding how to set someone up to achieve success. Connect with Cheryl Bachelder: Dare to Serve: How to Drive Superior Results by Serving Others by Cheryl Bachelder Cheryl Bachelder Website Cheryl Bachelder on Facebook Cheryl Bachelder on Instagram Cheryl Bachelder on Twitter Connect with The WOW Factor: Words of Wisdom Website I Like Giving: The Transforming Power of a Generous Life by Brad Forsma LinkedIn Instagram Facebook Twitter
Cheryl Bachelder – A CEO whose Recipe for Success is Serving Others
Practicing The Art Of Faithful Presence
Podcast Name: Practicing the Art of Faithful PresenceEpisode 24: Cheryl Bachelder – A CEO whose Recipe for Success is Serving Others In this episode, podcast host Dr. David Wright speaks with Cheryl Bachelder, a restaurant industry executive and former CEO of Popeyes Louisiana Kitchen, Inc. At the outset, Cheryl explains the story of how she became the CEO of Popeye’s Louisiana Chicken. As a member of the board of directors for Popeye’s, she was serving on the search committee to replace a recently departed CEO. After offering the job to two executives who declined, Cheryl’s fellow board members ask her to fill the role. She notes the significance of this by explaining that she was fired as the CEO of Kentucky Fried Chicken. She suspected she would never be a CEO again. But the lessons learned from that failure produced the confidence needed to approach the role of CEO at Popeye’s in a very different manner. During her 10 years as CEO of Popeye’s, the restaurant was rebranded and resurrected from a tired organization with many unhappy employees to one of remarkable success. Profits doubled, 1,000 new restaurants were built and market share grew 75% making Popeye’s a fierce competitor in the quick-service restaurant market. Cheryl shares her faith story which includes an incredible heritage of faith among her family. She tells of becoming a Christian at age 13, but also realizes that the journey as a Christian is one of continual learning and growing. She remarks that she is a very different kind of Christian today than she was when she was 13, or 22 or 42. It is a continuous journey of becoming more obedient to Christ. Returning to the workplace, Chery talks about what it was like to lead as one of the few, or only, women at the executive leadership level. In addition, she felt called to be in the secular workplace. “I felt it was my call to be on the mission field of the marketplace – not to pass out information about Christianity, but to live in a fashion that would draw curiosity toward the Christian faith.” She speaks about her motivation for writing her book, “Dare to Serve” which provides a case study for how servant leadership can drive successful results. Many authors have written about servant leadership, but she wanted to write a book that explained how it was lived out – and worked. In closing, Cheryl provides thoughts about the election (as this podcast was recorded the day before American voted), advice for young women leaders, and she answered the question of how best to nurture your hope and optimism for the future within the world today. Learn more about Cheryl Bachelder. Learn more about Practicing the Art of Faithful Presence.Learn more about host David Wright.
The CEO of Popeyes Louisiana Kitchen, Cheryl Bachelder shares her thoughts on leading well in the business world, servant leadership, and making life decisions that foster selflessness. Find out more about Cheryl at: https://workmatters.org Check out Cheryl's book "Dare to Serve" here: https://www.amazon.com/Dare-Serve-Superior-Results-Serving/dp/1626562350 "Gentle and Lowly": https://www.amazon.com/Gentle-Lowly-Christ-Sinners-Sufferers/dp/1433566133/ref=sr_1_1?crid=2RJ6YW5WALVIX&dchild=1&keywords=gentle+and+lowly+the+heart+of+christ+for+sinners+and+sufferers&qid=1599944257&sprefix=Gentle+and+Lowly+%2Caps%2C226&sr=8-1 Connect with Erin at Maven: https://maventruth.com/ Vist our website: https://www.colsoncenter.org/strong-women/ Find out more about the Colson Center: https://www.colsoncenter.org/