Scott McKain sits down to talk about his book, 7 Tenets of Taxi Terry, and how one cab driver/entrepreneur’s approach, passion, and commitment to customer service can and should be applied to all businesses, companies, and organizations no matter the size. Learn more about your ad choices. Visit megaphone.fm/adchoices
The Road Scholar Episode #2, "Taxi Terry" By Scott McKain
The Road Scholar
Taxi Terry Book 7 Tenets of Taxi Terry: How Every Employee Can Create and Deliver the Ultimate Customer Experience Inspired by the Ideas and Insight of Taxi Terry…The Best Guide to Customer Service You Will Ever ReadNo matter who you are, what you do, where you work, or how much money you make, you can learn a lot from a cab driver–especially when it is Taxi Terry, a successful self-starting entrepreneur who combines passion with effort and skill to create distinction in his job and in his life. Bestselling author and Hall of Fame speaker Scott McKain was so impressed by Terry’s joyful approach to customer service, he incorporated the driver’s inspiring personal philosophy and uplifting advice into his business speeches at corporate events–with stunning success.
Bizcast :: Scott McKain, author of 7 Tenets of Taxi Terry
Who is Taxi Terry, and what can c-suite leaders learn from him? Speaker and bestselling author Scott McKain, who penned 7 Tenets of Taxi Terry, tells the story of Taxi Terry, a real taxi driver who McKain rode with. He shares what it was about Taxi Terry that inspired him to write a book on, and the lessons, strategies, and tips entrepreneurs, business leaders, and c-suite executives can learn from him. Visit http://www.c-suitebookclub.com for more information about Scott McKain and all of our other bestselling authors. Bizcast is part of C-Suite Radio, a division of C-Suite Network. Learn more about your ad choices. Visit megaphone.fm/adchoices