Kevin Giblin's guest appearances

Kevin Giblin

Art of Procurement

The Sourcing Hero

Matt Curtis

Jason Roberts

Rory Sutherland

Dred Scott

David Bush

Alan Mulally

Tim Jones

Peter Smith

Randy Roth

Eric Martin

Steve Wozniak

Alex Brown

Christian Lanng

Chris Browne

Kate Vitasek

OwlTail

Today on the Art of Procurement I am joined by Kevin Giblin, Head of Global Sourcing &amp; CPO of data analytics company Dun &amp; Bradstreet. In today’s episode, I start by asking Kevin for his perspective on creating value beyond savings, and towards the end of our conversation Kevin gives some great advice to procurement pro’s looking to stand out from the crowd. However, the purpose of our conversation is for Kevin to share a real-life example of how to significantly increase internal client satisfaction, and how reducing stakeholder friction on transactional activities leads to increased early engagement on more value added projects.

Today on the Art of Procurement I am joined by Kevin Giblin, Head of Global Sourcing &amp; CPO of data analytics company Dun &amp; Bradstreet. In today’s episode, I start by asking Kevin for his perspective on creating value beyond savings, and towards the end of our conversation Kevin gives some great advice to procurement pro’s looking to stand out from the crowd. However, the purpose of our conversation is for Kevin to share a real-life example of how to significantly increase internal client satisfaction, and how reducing stakeholder friction on transactional activities leads to increased early engagement on more value added projects.

124: How D&B Procurement Increased Customer Satisfaction by 40% in 5 Months, w/ Kevin Giblin