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Mark Sanborn

73 Podcast Episodes

Latest 1 Feb 2023 | Updated Daily

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How to Lead a High-Performance Culture in the New Normal - Mark Sanborn

Business Leadership Today

In this episode we talked with author Mark Sanborn and discussed the top 7 most important things that a leader needs to do to lead a high-performance culture in the new normal.Mark is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is also a world-class keynote speaker and author of the bestselling book, The Fred Factor which has sold over 2 million copies worldwide. His latest book is The Intention Imperative.Mark’s list of over 2600 clients includes many well-known companies like Costco, FedEx, Harley-Davidson, Hewlett Packard, Cisco, and KPMG.Join us as we discuss with Mark how to lead a high-performance culture in the new normal. Hear Mark’s insights on the difference between teaching action and teaching responsibility. Learn the three C’s that will help you sharpen the communication of important messages. Listen to Matt and Mark discuss the idea that true leaders focus on the greater good of the whole. If you would like to read the show notes on this episode you can find them on our website, Business Leadership Today:https://businessleadershiptoday.com/mark-sanborn-on-how-to-lead-a-high-performance-culture-in-the-new-normal/ If you enjoyed this interview and would like to hear more interviews like this, be sure to subscribe to the podcast.Also, if you’d like to help other people benefit from this podcast, please take a minute to leave a review.By sharing your thoughts, you’ll help the podcast reach more people and help those people make a decision regarding whether this podcast might be of value to them.


21 Feb 2022

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Mark Sanborn, author of Fred Factor, talks about what makes Fred, Fred

Lemonade Stand Stories

Mark Sanborn is an incredible guy. A successful entrepreneur, author, and public speaker, his book "The Fred Factor" has sold over 2 million copies. In it, he talks about his postal serviceman Fred who quietly went above and beyond to make sure his customers got their mail. Fred truly loved people and through his actions, showed his care and concern. It's not what job you do but how you do it. Mark spent a bit of time diving into his book and talked about how to do things genuinely and why you should strive inwardly to be a Fred in all of your interactions. It was awesome getting to know Mark and if you haven't checked out this book, definitely put it on your list!! _____Contact us: Reach out to us on Instagram, Facebook, Linkedin, or Twitter Visit our Youtube channel for the video Email us at team@lemonadestand.org Thanks for listening, you're the best!...


16 Dec 2021

Similar People

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2234: Best of Mark Sanborn: Lead Better as an Entrepreneur

Conscious Millionaire Show

Welcome to the Conscious Millionaire Show for entrepreneurs,  who want to create an abundant future for themselves and humanity. Heard by millions in 190 countries.  Do you want to put more money in the bank, create a powerful impact, and enjoy a purposeful life? This is the podcast for you! Join host, JV Crum III, as he goes inside the minds of Millionaire Entrepreneurs and World-Class Business Experts. Today's featured episode... Mark Sanborn: Lead Better as an Entrepreneur Mark Sanborn is a bestselling author and recognized by LeadershipGurus.net as one of the Top 10 leadership experts in the world today. He writes an award-winning blog and is the author of The Fred Factor which has sold more than two million copies to date and has established him as the expert on turning the ordinary into the extraordinary. He is an adjunct professor at the University of Memphis and is featured by Crestcom in DVD based training taught in 90 countries. His list of 2600 clients include Harley Davidson, Costco, and Cisco. Like this Podcast? Get every episode delivered to you free!  Subscribe in iTunes Download Your Free Money-Making Gift Now... "Born to Make Millions" Hypnotic Audio - Click Here Now! Please help spread the word. Subscribing and leaving a review helps others find our podcast. Thanks so much! Inc Magazine "Top 13 Business Podcasts." Conscious Millionaire Network has over 3,000 episodes and millions of listeners in 190 countries. Join us as a regular listener to get money-making secrets on how you can grow your business and profits faster! 


25 Nov 2021

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Mark Sanborn - Leaders don't necessarily have all the answers. They ask the right questions.

Conversations at The Edge

Mark shows you the strategy to find greater success in both your personal and professional life with the right questions. 


14 May 2021

Most Popular

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How to Create Encore Leadership with Guest Mark Sanborn President of Sanborn & Associates INC

Leadership IS

Encore performance suggest a repeat however in this day and time, is there such a thing as encore Leadership? Let’s talk about it!--- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app


16 Apr 2021

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E 52 Mark Sanborn: What To Do With the Gift of Time

The Massimo Show

On this episode of The Massimo Show, Rod sits down with one of the top 5 leadership experts in the world. Mark Sanborn is president of Sanborn & Associates, Inc., an idea lab for leadership development. A New York Times and Wall Street Journal bestselling author, he has presented over 2,600 speeches and seminars in every state and fourteen countries. His latest book is The Potential Principle. Mark is the Expert in Residence at High Point University located in High Point, NC and his client list includes Costco, FedEx, ESPN, IBM, and St Jude’s.  As with the best of leaders, Mark came from humble beginnings. He grew up on a farm in Ohio, was an average high school guy, and attended Ohio State University.  There he studied agricultural economics. “Economics was the most philosophical construct in my life,” Mark tells Rod.  “Economics is the allocation of scarce resources for maximum return.  Our scarce resources are our time, energy, and expertise.  We all want to get the most out of life.” Mark never practiced as an agricultural economist but went into agricultural sales.  It forced him to engage in a business where he was a manager.  After a short stint in sales and marketing, he is now in his 33rd year as a professional author, speaker, and advisor.   From the age of 10, Mark was giving free speeches focused on patriotism and agricultural.  Mark heard a lot of professional speakers, but it wasn’t until Mark was 16 when he heard someone else speak that  it dawned on him that person was getting paid a lot of money to tell their story.   The spirit of free enterprise set in. The only thing better than giving speeches, in Mark’s mind, was having someone pay you to do it.  As a freshman at OSU and because Mark had been involved in Future Farms of America as a state officer, he started getting invited to speak at commencement exercises and at after-dinner speeches.  One day Mark got an invitation and he told them he charged $150 and they accepted.  That was his first paid speech at the age of 19.  From there he kept building.   The Three Resources a Leader Has Are:  1) Time 2) Expertise 3) Time and Expertise of their team Mark alleges that right now finding people that have true expertise is difficult.  “We are overwhelmed with information” he explains to Rod “ The ability to access information is good, the ability to access its validity is harder than it’s ever been. One of the hardest jobs for leadership is doing your due diligence to make sure the decisions you’re are making and the practices you are using are solid and credible.  It is important to learn from practice.”   You Don’t Need a Title to Be a Leader Mark explains that your skillset makes you a leader, not your title.  You can be given a title, but you can’t be given a skillset.  A skillset has to be learned and developed.  The real test of leadership is if you did not have a title, and you could not reward or punish people for things they did or did not do what you asked - would they still do it?   Bad managers get compliance but good leaders get a commitment.  Commitment is getting people to do it because they are sold on it, they want to do it, they know it will benefit them and the greater good.  True Leadership always benefits the greater good whether it is the colleague, vendor, customer, or community.  Today too many people look at leadership as a tool to get what they want instead of the real use of leadership which is to help everyone to get what they need.   The Concept of the FRED Factor Fred was a Postal service employee who delivered my mail.  He had a simple job of putting mail in a box, but he made it artistry through the things that he did.  The quality of his service and the friendships he made.  Mark was so impressed with it that he wrote a book about it.  The Fred Factor is the ability to continually create value for the people you live and work with through 3 things you can control.   1) passion 2) creativity 3) commitment Being extraordinary is a choice.  Many of the most successful people Mark knows were extraordinary not because of the way they were brought up or circumstances but in spite of. “We learn a lot more through failure than we do from success.” Mark says.  What made Fred so special?  When Mark first moved into a house in Colorado, there was a knock at his door and it was Fred introducing himself.   Fred was more worried about Mark’s mail than he was.  He was a professional.  A professional is more worried about the solution to your problems their product or service solves than you are.   There were dozens of other examples of where Fred, without a title and just a commitment to do an extraordinary job - you can be extraordinary.  Fred does it because he believes that excellence is the right thing to do.   The Gift of Time  The only thing people want more than disposable income is time.  We don’t have enough time and we are always too busy.  Covid has killed the excuse you don’t have time.   With Covid, everyone is adapting.  A surfer interacts with the wave to get the outcome they desire.  We need to learn to develop those skills.  First, stop looking for the new normal. “I never liked the phrase the new normal,” Mark tells Rod. Through necessity we are going to say it’s the new abnormal.  Every day is going to be a little different.  By thinking about the abnormal we never get complacent we become more vigilant and more agile.   Tune in to hear Mark talk more in-depth concerning leadership and the new abnormal.


16 Mar 2021

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Guest interview with Mark Sanborn

Customer Experience University - Winning Loyalty & Engagement One Customer at a Time

Mark Sanborn, CSP, CPAE, is president of Sanborn & Associates, Inc., an idea studio dedicated to developing leaders in business and in life. Mark is an international bestselling author and award-winning keynote leadership speaker. Mark has written 8 books, and The Fred Factor has sold over 2 million copies worldwide. His latest book is The Intention Imperative: Three Essential Changes That Will Make You a Successful Leader Today. He is Leadership Expert in Residence at High Point University, the Premier Life Skills University. Mark Sanborn https://marksanborn.com Joseph Michelli https://www.josephmichelli.com


9 Nov 2020

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Mark Sanborn discusses intentionality, leadership, and public speaking

Be EPIC Podcast

Mark Sanborn is a leadership speaker and best-selling author. As the president of Sanborn & Associates, Inc, Mark helps others become better leaders in their personal and professional lives. Sanborn is the author of 8 books and was ranked the #5 leadership expert in the world by GlobalGurus.org in 2019. Link to buy Mark Sanborn’s most recent book, “The Intention Imperative: 3 Essential Changes That Will Make You a Successful Leader Today”: https://www.amazon.com/gp/product/B07R41B5L1/ref=dbs_a_def_rwt_hsch_vapi_tkin_p1_i5


23 Sep 2020

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Mark Sanborn | The Intention Imperative | Why Real Leaders Are the People That Help to Improve and Develop Their People

Thrivetime Show | Business School without the BS

Are you looking to become the best leader that YOU can be? The speaker of choice for McDonald’s, Toyota, FedEX, Tyco, and more joins us to share about why real leaders are the people that help to improve and develop their team.


1 Sep 2020

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169: Different Is Not Worse: What is your Intention Imperative? with Mark Sanborn

Everyday Mindfulness Show

Mark Sanborn holds the Certified Speaking Professional designation from the National Speakers Association (NSA) and is a member of the Speaker Hall of Fame. He was recently honored with the Cavett Award, the highest honor the NSA bestows on its members, in recognition of his outstanding contributions to the speaking profession. In 2019, Global Gurus named Mark the #5 Leadership Authority in the world. In his latest keynote, The Intention Imperative, based on 33 years of working with organizations globally, teaching leaders and observing powerful shifts, Mark has identified three essential areas of focus for leaders in the world: Inspiration: motivation to the power of purpose Culture: creating an engine that sustains vision and values while achieving desired results Emotion: designing and delivering positive emotions for customers and employees You don’t have to have a title to be a leader! If you take care of the moments the moments become your life. If you daydream, choose to do it and don’t do it accidentally. Mark’s personal practice is to focus. Morning meditations and prayer and setting his intentions wherever you’re at, be there. His current read is The Ruthless Elimination of Hurry. He’s highly recommends taking the time to slow down to the point of purposefulness. Questions Holly and Mark explore: How can you deliver positive emotions to customers during this time? How can we reconstruct how we connect to others? What is a surprise lesson outside North America that you have learned? Post COVID-19, people are now worried about security and safety. It’s imperative that companies, particularly restaurants, engineer around secure. Being at home more, Mark learned that he really liked being at home. After a long career of travelling extensively, he hadn’t gotten much of a chance to be home. The lifestyle change helped him look at his underlying values. Reinvent yourself every day. One of the tools that Mark offers is The Extraordinary Living Journal, which is a combination of two pages a day journaling, goal setting, examining purposes and important relationships. Recount what happened the day before, find three good things and examine them and then write and plan for the day. Find more about Mark at https://marksanborn.com/ Mark Sanborn is an award winning speaker and Leadership Expert in Residence at High Point University, the Premier Life Skills University. For more information about his work, visit www.marksanborn.com. He also teaches professional speakers and leaders how to increase their messaging and public speaking effectiveness. Learn more here. Remember Mindful Matters and so do YOU! Find more mindful resources at https://www.everydaymindfulnessshow.com/


20 Jul 2020