Khaled Naim

In this episode, Paris interviews Khaled Naim, who is the Co-Founder & CEO of Onfleet, the fastest-growing provider of last-mile delivery management software. Onfleet powers millions of deliveries per week for thousands of businesses around the world and handles route optimization, dispatching, real-time driver tracking, proof of delivery, analytics, and customer communications.Listen to the episode as Khaled and Paris discuss:• Pricing strategies• Finding an organic product growth hook for B2B• Account-based marketing and how to stay in front of competitors• The right mix between a product-led growth motion and a high-sales touch approach• The importance of a partnership-driven strategy• The growth of the delivery market during COVIDGuest:Khaled NaimOnfleetSee more:Hop OnlineParis ChildressLinkedIn PTM Page

Welcome to another episode of Action & Ambition with your host, Andrew Medal. Today’s guest is Khaled Naim, Co-Founder and CEO of Onfleet, the fastest-growing provider of last mile delivery management software based in San Francisco. After growing up in London and Dubai, Khaled graduated from the University of Michigan where he studied computer engineering and Stanford Graduate School of Business. You’re going to love this episode. Let’s get to it!

Khaled Naim, co-founder and CEO of Onfleet, joins me to discuss the modern customer experience in delivery: The importance of the e-commerce shopper’s customer experience How Amazon is raising customer expectations in delivery Three ways to optimise customer delivery experience The role drivers can play in enhancing the customer experience Real-time customer support Customer demands for same-day delivery Can retailers offer a high standard of customer delivery experience? Route optimisation Reducing failed first-time delivery attempts Communications with the parcel recipient Developments in e-commerce stimulated by the pandemic Changes to consumer ordering habits The need for speed Creative solutions to the capacity crunch Contactless delivery

Scott Lieberman is your host again this week and chats with Khaled Naim of Onfleet. 

Episode #00045. Gritty Founder is a daily business podcast series where business founders share their stories of grit, determination, and success. The podcast celebrates the heroes who build the companies of their dreams and never quit along the way.

Khaled Naim, CEO of OnFleet, talks with us about their long-term approach to building their business. He shares why they choose to turn away eager customers, even handing them over to the competition, and why it’s the right thing for them in the long run.***This show is a part of the Podglomerate network, a company that produces, distributes, and monetizes podcasts. We encourage you to visit the website and sign up for our newsletter for more information about our shows, launches, and events. For more information on how The Podglomerate treats data, please see our Privacy Policy.  Since you're listening to Rocketship, we'd like to suggest you also try other Podglomerate shows surrounding entrepreneurship, business, and careers like Creative Elements and Freelance to Founder. Learn more about your ad choices. Visit megaphone.fm/adchoices

Khalen Naim tells his story of going from an idea to launching a product.