Mule Design co-founder and Just Enough Research and Conversational Design author Erika Hall and I chat about how a lack of understanding about the business aspects of their design works can lead designers to become the tools of extractive, unethical practices. We get into how this has played out in her own work and how Mule makes decisions about what work they will and will not do (and also why they're called "Mule"), why some companies choose not to have a sales team, the value of constraints in design, and lots, lots more.Recommended books from this episode:Designing Business by Clement MokHow to Win Friends & Influence People by Dale CarnegieNicomachean Ethics, Book VIII by Aristotle (where he talks about friendship)Putting the Rabbit in the Hat audiobook by Brian CoxOur intro and outro music is "Humbug" by Crowander
Episode 5: Identify Your Audiences (w/ Erika Hall)
The Web Project Guide
Corey and Deane talk about Bleachers, music producers, and how understanding your audience increases sales (and helps create a website that fulfills the users’ expectations). Then, Erika Hall, author of Just Enough Research, joins the podcast to talk about research and interviewing the people who will visit your site — how to frame your interviews, how to incentivize your interviewees, and the difference between researching assumptions versus learning about user behaviors. The Web Project Guide (webproject.guide) podcast is sponsored by Blend Interactive, a web strategy, design, and development firm dedicated to guiding teams through complicated web and content problems, from content strategy and design to CMS implementation and support. Read Chapter 5: Identify Your Audiences. Show Notes: Erika Hall (@mulegirl) Mule Design Just Enough Research — Erika Hall Conversational Design — Erika Hall Availability Bias “Hello, and Thanks for All the Fish” — Mule Design on Medium The Hitchhiker’s Guide to the Galaxy — Douglas Adams Publication Bias
In this episode, I spoke with Erika Hall. Co-founder of Mule Design, speaker, and author extraordinaire. We talked a lot about Erika's books, Just Enough Research and Conversational Design, computers, a new book in the works, and much more!. Intro/Outro music graciously given permission to use called, "Settle In" by Homer Gaines. Transcripts can be found at: https://toddl.dev/podcast/transcripts/hall Show Notes: https://muledesign.com - Mule Design https://twitter.com/mulegirl - Erika on Twitter https://www.linkedin.com/in/erikahall/ - Erika on LinkedIn https://medium.com/@mulegirl - Erika on Medium https://abookapart.com/products/just-enough-research - Just Enough Research on A Book Apart https://abookapart.com/products/conversational-design - Conversational Design on A Book Apart--- Support this podcast: https://anchor.fm/frontendnerdery/support
Ep3: User Research Pt 2 - How To Conduct Effective Research with Erika Hall
Join Millani and Erika Hall as they return with part two on User Research! With decades at the helm of Mule Design Studio and two books under her name (“Conversational Design” and “Just Enough Research”), Erika provides us with her take on how to develop a sensible yet robust research practice that will keep your audience’s realities front and centre in your organization’s vision.--- Send in a voice message: https://anchor.fm/voicethispod/message
Ep3: User Research Pt 1 - Why we need to listen to users with Erika Hall
In this episode, Erika Hall - author of "Just Enough Research", "Conversational Design" and co-founder of Mule Design Studio – joins Millani to examine why it’s important to take a moment to look beyond the technology and focus on your audience and the value you’re providing them. Topics include leveraging minimalist design to empower constantly connected users, where humanist design principles belong in business, and the constant competition for users’ attention that can follow you into bed, at work, and yes, even into your shower.--- Send in a voice message: https://anchor.fm/voicethispod/message
Just Enough Research author Erika Hall and I discuss the pitfalls of polling, the need for humility in research, James Baldwin, and why design needs to interrogate capitalism. And that's just for starters.
20—The business model is the new grid, and other mindbombs (ft. Erika Hall)
Finding Our Way
In which Peter and Jesse talk to strategic design and research consultant Erika Hall of Mule Design, learn about how "the business model is the new grid," why most design is simply just styling, and the importance of asking questions.
Erika Hall 'Speed: the most important factor in the customer / user experience'
This is HCD - Human Centered Design Podcast
This episode was brought to you by This is Doing - Design & Innovation Online Learning In this episode, Gerry McGovern speaks with Erika Hall from Mule Design. Gerry discusses with Erika if we've ruined web design, and if we have, what do we do about it? https://muledesign.com/speaking/erika-hall Buy Gerry McGovern's new book 'World Wide Waste' Support This is HCD by becoming a Premium subscriber. This is HCD Podcast Network EthnoPod with Jay Hasbrouck Bringing Design Closer with Gerry Scullion ProdPod with Adrienne Tan Getting Started in Design with Gerry Scullion Power of Ten with Andy Polaine The Big Remote with Gerry Scullion and Andy Polaine Moments of Change with Melanie Rayment Talking Shop with Andy Polaine and Gerry Scullion Decoding Culture with Dr. John Curran World Wide Waste with Gerry McGovern Global Jams Podcast with Adam Lawrence and Markus Hormess Connect with This is HCD Follow This is HCD us on Twitter Follow This is HCD on Instagram Sign up for our newsletter (we have lots of design giveaways!) Join the practitioner community on This is HCD Slack Channel Read articles on our This is HCD Network on Medium See omnystudio.com/listener for privacy information.