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Charmaine Hammond

39 Podcast Episodes

Latest 16 Oct 2021 | Updated Daily

Weekly hand curated podcast episodes for learning

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S02 | E09 Leadership Skills That Build Resilient Teams with Charmaine Hammond

Mental Health in Minutes

People leaders create the atmosphere for their teams, both consciously and subconsciously. That’s why it’s so important that leaders develop the skills necessary to improve and support workplace relationships. Do you have the skills necessary to build a resilient team?Charmaine Hammond joins me today to talk about the importance of leaders developing these skills and holding themselves accountable. It may not always be easy, and you definitely won’t always get it right, so giving yourself room to learn and grow will be transformational for both you and your team. And if you don’t know where to begin or what skills to even work on, Charmaine covers that as well so you can get started right away.Tune in!About Charmaine Hammond:Charmaine Hammond, CSP (Certified Speaking Professional) is a highly sought-after business keynote and workshop speaker, entrepreneur, author, and educator who teaches and advocates the importance of collaboration, mental health, and healthy relationships. She has helped clients in many industries build resilient and engaged workplaces, develop high trust/high accountability relationships, and solve workplace issues and conflict that gets in the way of success and profitability. She is also Executive Producer of the Back Home Again movie. Responsible for heading up the collaborations, partnerships and sponsorship for the project, she is passionate about this film because Fort McMurray was her home for 15 years. She didn’t live there at the time of the fires however returned on contacts with the social profit organizations and school boards to work with the community on the recovery and resilience initiatives.To learn more about Charmaine, you can find her on Facebook, LinkedIn, Twitter, and Instagram. You can also visit her website and find Back Home Again on Facebook, Instagram, and Twitter.Mentioned In This Episode:The Five Dysfunctions of a Team by Patrick LencioniBack Home AgainFollow Mental Health in Minutes on Facebook and LinkedInJoin our monthly digital subscription

29mins

15 Oct 2021

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Courageous Dialogues - Charmaine Hammond

Shock Your Potential

"We have to make sure that people understand how to collaborate effectively and have the tools and resources to do it." Charmaine Hammond In order to enable the achievement of mutually agreed goals, people have to foster interactions that promote collegiality, trust and respect. This is especially crucial in the workplace where cooperation between colleagues is required to perform the shared responsibilities effectively. Our guest today, Charmaine Hammond has worked in environments characterized by conflicts and says that collaboration is key in ensuring conducive work environments. Charmaine Hammond, CSP (Certified Speaking Professional) is a highly sought-after business keynote and workshop speaker, entrepreneur, author and educator who teaches and advocates the importance of developing trust, healthy relationships and collaboration in the workplace. She has helped clients in many industries build resilient and engaged workplaces, develop high trust/high accountability relationships, and solve workplace issues and conflict that gets in the way of success and profitability. She is respected as a "no fluff" and "rich content" speaker who delivers tangible tools to step into action immediately. Delivering her programs in person and virtually (she is a Certified Virtual Presenter through eSpeakers), she brings results and facilitates change. Charmaine is a former Correctional Officer (yup! She worked in jails) and Corporate Dispute Resolution Expert and now travels the world teaching the principles of collaboration, communication/conflict resolution and resilience. She also has an extensive background facilitating processes to help collaborations and workplace/team relationships when they go sideways. As a former mediator, she has helped facilitate some of the most complex collaborations and partnership arrangements. She has also been called to several communities that have experienced disasters to help rebuild resilience and recovery processes. Charmaine has a Master's Degree in Conflict Management & Analysis, is a bestselling author (of 5 books & featured in 6 others), and CSP™ Certified Speaking Professional. She has also been featured in renowned publications such as Inc., Occupational Health & Safety Magazine, and many others and appeared as a guest on numerous TV and Radio Programs. She is Executive Producer of an animated film, Back Home Again, which will be released in fall 2021, features an all-star voice cast of many widely known celebrities. This movie (and movement) was designed to be a conversation starter about mental health and community. In today's episode, Charmaine will talk about her experiences dealing with conflict resolution at different organizational levels and contexts. She will also provide insights on the importance of fostering collaboration in team settings. Listen in! Social Media: https://www.facebook.com/CharmaineHammondSpeaker/ https://www.linkedin.com/in/charmainehammond https://twitter.com/hammondgroupbiz https://www.instagram.com/charmaine_hammond After I left the jail system, I went back to school and became a mediator, and I was mediating conflicts in family, community and workplaces. [3:00] I fell in love with working for non-profit organizations, and then I ventured into working in mental health, where I worked in various capacities. [3:21] At one point, I even volunteered with my dog, a therapy dog, and we volunteered in a psychiatric hospital, and it was so powerful. [3:31] And all of these experiences led to what I do now, which is speaking, training and facilitating teams, groups, project committees, on how to collaborate better, work better together, remain resilient in changing times, and also how to resolve those tough issues that get in the way of success, conflict being one of them. [3:42] I get to work in these workplace environments and on projects where I get to tie in all of my skill sets and all of the things that, I believe, helped me shock other people's potential. [4:04] We also work with entrepreneurs, non-profits, and service clubs, to help them raise their dreams and fund their projects through collaboration. [4:22] One of the challenges that I had when I was preparing to leave the correctional system role as a correctional officer and move into a different career was that many of the ways we handled conflict don't work in other situations. [5:58] I went back to school and learned communication and conflict resolution. A lot of the training we had in corrections was related to crisis, not necessarily the negotiation part of working through a tough issue. [6:25] It taught me a lot about humility, being humble, the importance of respect, and how it can change everything when you show up at a tough time in someone's life. [6:43] All of these softer lessons led me to fall in love with a structured process to resolve conflict, which is why I went back to school to become a mediator. [6:54] My biggest learning was the power of listening to what is and is not being said. [7:14] So, when you hear people in conflict talking about what matters to them, what's driving their position, what their underlying interests are, the ability to resolve the issue is so much easier because you're getting to the core of what matters. [7:21] I realized that prior to that, I was always dealing with things on such a basic surface level, and you have to go deeper in conflict, and that is one of the reasons it is uncomfortable for both of us. [7:35] We need to look at resilience building, conflict resolution, communication and stress management, not as soft skills training but as essential skills. It is a softer approach to dealing with human issues, but they are essential skills. [9:25] Commercial Break. [10:43] These courageous dialogues don't happen because people don't know how to get the conversation going, so what happens is, it's avoided. [12:11] One of the things that I've learned is that as humans, we're typically pretty forgiving, where if you are providing feedback to someone and it doesn't land right, that is an opportunity to say I'm sorry and clarify your intentions. [12:35] I have learned that whatever these conversations are that require us to be courageous, it sets the stage for a much better conversation. [13:45] I feel like now more than ever, collaboration in the workplace is essential to help teams shock their potential. [16:19] Not everybody is naturally a collaborator. Many of us prefer to work independently or in a pair instead of a group. [16:57] In high performing teams, the ingredients that exist is a willingness to fix things in the moment but a willingness to disagree and realize that their perception is not the perception but simply a perception. [17:10] It is an opportunity actually to revisit communication and help people work better together and an opportunity to revisit trust. [17:49] We have to make sure that people understand how to collaborate effectively and have the tools and resources to do it. [18:03] Remember that proving somebody wrong doesn't make you right. Instead of trying to prove someone wrong, so you can be right, use that energy to bridge understanding and collaboration. [23:33] …..….…………….....… Thank you to our January sponsor!  KukuaBiz can provide dedicated and affordable talent from Kenya to help you grow and scale your business. Virtual employees are skilled in administrative functions, sales, podcast management, video editing, marketing, social media marketing, website design and management, and more. Learn more: https://www.kukuabiz.com

24mins

10 Sep 2021

Similar People

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Interview with 'Back Home Again' movie producer Charmaine Hammond

The Dave Pamah Show

Charmaine Hammond, CSP (Certified Speaking Professional) is a highly sought-after business keynote and workshop speaker, entrepreneur, author and educator who teaches and advocates the importance of developing trust, healthy relationships and collaboration in the workplace. She has helped clients in many industries build resilient and engaged workplaces, develop high trust/high accountability relationships, and solve workplace issues and conflict that gets in the way of success and profitability. She is respected as a "no fluff" and "rich content" speaker who delivers tangible tools to step into action immediately. Delivering her programs in person and virtually (she is a Certified Virtual Presenter through eSpeakers), she brings results and facilitates change. This former Correctional Officer (yup! She worked in jails) and Corporate Dispute Resolution Expert now travels the world teaching the principles of collaboration, communication/conflict resolution and resilience. She also has an extensive background facilitating process to help collaborations and workplace/team relationships when they go sideways. As a former mediator she has helped facilitate some of the most complex collaborations and partnership arrangements. She has also been called to several communities that have experienced disasters to help with the rebuilding resilience and recovery processes. Her corporate clients have included all 3 levels of government, oil and gas sector, trade associations and companies (health, nursing, engineering, safety, and more), technology businesses, human resources, community partnership departments, educational institutions, police/fire and rescue, non profit organizations and everything in between. She has presented to more than 400,000 people worldwide. Her extensive background in the corporate, small business and non profit worlds, her past role as a contract negotiation specialist for government, and a business owner, she has an interesting perspective of being on all sides of the collaboration table. She has owned several businesses over the past 23 years. She has a Master's Degree in Conflict Management & Analysis is a bestselling author (of 5 books & featured in 6 others), and CSP™ Certified Speaking Professional. Charmaine has been featured in renowned publications such as Inc., Occupational Health & Safety Magazine, and many others, as well as having appeared as a guest on numerous TV and Radio Programs. She is a co-producer of an animated film which will be released in late 2020, features many widely known celebrities and this movie and movement was designed to help communities after disaster. Website: www.charmainehammond.com & http://www.backhomeagainmovie.com Learn more about your ad choices. Visit megaphone.fm/adchoices

34mins

6 Sep 2021

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Back Home Again - The Movie | Charmaine Hammond | How Catastrophic Events Affect Mental Health

Mindset Of Steel LIVE SHOW

Catastrophic events not only impact the affected physical area where they occur, they also affect the mental health of the community. In 2016, a massive wildfire the size of New York City swept through the community of Fort McMurray in Alberta, Canada that forced the largest evacuation in Canada's history. When the people of Fort McMurray lost everything, the community came together and discovered the power of mental health...   Coming this Fall 2021... "Back Home Again" - the movie. A film inspired by real testimonials taken while working with the Canadian Red Cross. Told through the eyes of the woodland creatures that inhabit the land of Fort McMurray Wood Buffalo, Back Home Again has an all-star voice cast that donated their time to the production, including Jeremy Renner, Martin Short, Kim Basinger, Eugene Levy, Catherine O’Hara, Michael J. Fox, Howie Mandel, Ed Asner, Lorne Cardinal, Gordon Pinsent, Mena Suvari, Bill Burr, Tom Green, Norm MacDonald, Harland Williams, Sherri Shepherd, Marlon Wayans, Scott Thompson, and Tantoo Cardinal.   LIVE conversation with "Back Home Again" Executive Producer Charmaine Hammond and learn how she was responsible for heading up the collaborations, partnerships and sponsorship for this amazing all-star cast project.

29mins

12 Aug 2021

Most Popular

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The Power of Authentic Communication to Resolve Conflict in Teams with Charmaine Hammond

Authentic Living with Roxanne

Quote: “If conflict seems to be happening, you’ll be so well served and so will the people experiencing this if it’s addressed early on.”  Charmaine Hammond Creating an atmosphere of trust and authenticity for your team is never an easy task, but it’s especially difficult now in these unprecedented times.  With virtual workspaces and the uncertainty as to what the future of many businesses and workplaces will look like as we move toward “returning to work”, leaders have to work harder than ever to facilitate effective communication and resolve conflict in their teams whether it’s online or in person.  On this episode of Authentic Living with Roxanne, we welcome Conflict Management Expert, Charmaine Hammond to share ideas on how leaders can create a respectful and peaceful work environment. Charmaine is a Certified Speaking Professional (1 of 1200 speakers in the world to hold this designation) is a highly sought-after business keynote and workshop speaker, entrepreneur, author and educator who teaches and advocates the importance of developing trust, healthy relationships and collaboration in the workplace. She helps her clients build resilient and engaged workplaces, develop high trust/high accountability relationships, and solve workplace issues and conflict that gets in the way of success and profitability. She is respected as a "no fluff" and "rich content" speaker who delivers tangible tools to step into action immediately. Authentic Touch Points: Charmaine’s journey from correctional officer to speaker/trainer.  2:00 Establishing trust in the jail system.  4:00 Mediation, conflict, and communication.  7:30 Overcoming unresolved issues virtually and in person.  11:30 Returning to the office and regaining trust.  17:00 Restoring psychological safety.  21:00 Back Home Again - healing from disaster.  24:30 We’re all together in this shared crisis.  29:00 The ongoing trauma of COVID.  32:00 Passionate about helping people build resilience, Charmaine draws on a near-death sailboat accident, many near misses as a Correctional Officer, and most recently surviving a stage 3 breast cancer diagnosis in 2018. Charmaine says that her passion projects over the years have carried her through tough times.  Her work as an Executive Producer of the Back Home Again film project was her beacon of light, hope and inspiration while going through surgeries and chemo in 2018. The movie will be released in the fall of 2021 and features an all-star cast including Jeremy Renner, Catherine O'Hara, Howie Mandel, Michael J. Fox, Mena Suvari, Martin Short, Tantoo Cardinal to name a few. As we move toward reopening workspaces and gathering again, I encourage leaders to reach out for guidance about developing an authentic and improved workplace for everyone with less conflict.   Click here to contact me at your convenience or click here to book a complimentary call with me.   Stay Authentic,   Roxanne Links: Charmaine’s websiteCharmaine’s Conflict BlogsBack Home Again – the movieRoxanne’s email: roxanne@roxannederhodge.com Book a complementary Call with Roxanne Roxanne’s previous podcasts

35mins

11 Aug 2021

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Episode 90: How To Quickly Improve Your Communication w/ Charmaine Hammond

Creating Confident Content

This episode is so jam packed that it's a multi-listen episode! Get ready to take notes and adjust your communication style. Charmaine Hammond is a highly sought after business keynote and workshop speaker, entrepreneur, author, and educator who teaches and advocates the importance of developing trust, healthy relationships and collaboration in the workplace. In this incredible episode, Charmaine shares tips on: Using "but" vs. "and" The mirror exercise What you think about is what you bring into the conversation. Proving someone wrong doesn't make you right. And more! Hope you love it as much as I did! Connect with Charmaine on LI or https://charmainehammond.com/ Thank you for listening! Connect w/ me on FB, LI or IG melinda_vanfleet www.melindavanfleet.com

30mins

23 Jun 2021

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Charmaine Hammond: On Collaboration and Sponsorship

Sisterhood of Successful Entrepreneurs

She’d been in the business for more than 25 years changing lives and raising dreams. And on this podcast episode, she will share to us her knowledge about funding and sponsorship relationships.Check out more about Glory Ali on the links below:Coaching: https://www.gloryali.com/work-with-me/Website: https://www.gloryali.com/ Linkedin: https://www.linkedin.com/in/glory-ali-67305b142Join her community - FB Group: https://www.facebook.com/groups/sisterhoodofsuccessfulentreprenuersKnow more about our guest, Charmaine, and her works: www.raiseadream.com

39mins

7 May 2021

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Collaboration and Partnerships with Charmaine Hammond

The Small Nonprofit

How can I close that sponsorship deal? This is the question that keeps many fundraisers and Executive Directors up at night. On today’s episode, Charmaine Hammond, partnership development expert at Raise a Dream, shares with us an easy-to-follow, 7-step framework for building long lasting partnerships.Myths that Charmaine wants us to leave behindYou have to shoehorn your nonprofit into a partnership. Have a discovery call with a potential partner and assess if there is an alignment before proceeding further. You don’t have to pursue a partner that has no value and impact alignment with your organization.If there is a problem with partnership deliverables, let’s not report the problem until the point of no return. Engage your partner early on with the problem and invite them to be part of the solution. Your partner is invested in the success of the partnership just as you are. Charmaine’s tips on building partnershipsListen for the full episode to get all of Charmaine's tips and the complete 7-step framework. Go beyond the obvious for partnership research. Try to see where your partners are speaking at, what social media engagement they are doing, and what campaigns they are involving themselves in. Let the partnerships/sponsors tell you what to include in a proposal. Ask them explicitly what would be helpful to include, what should not be included, who else will be involved in the decision making process and viewing the proposal etc. Continue to consistently engage your partners after the partnership is concluded. Get in touch with partners and see how they’re doing. Keep tabs on what initiatives they’re engaged in. Share program updates from your side. Keep in touch with them like your friends and the relationship will flow organically. Favourite Quotes from Today’s EpisodePost your favourite quote on social to share with us!“I don't want any surprises when potential partners read the proposal and contract I send over. So when a potential partner asks for a proposal, I say absolutely, I can put it together and ask these questions: what would you like me to send you? Who else is going to be looking at it just you? Okay. Oh, you've got to bring in some other team members, what will they want to see? How many pages? What do I not need to cover? What do I need to ensure is in there for you to take this forward and sell it?”“What I have learned is the earlier you bring a possible issue forward to a partner, the more support you get in the solution, because nobody at this point wants to see  failure. Everybody is committed to make the partnership successful. So, let people be part of the solution.”Resources from this EpisodeThe Good PartnershipRaise a DreamConnect with Charmaine on LinkedinOur organizations are only as successful as the resources we can bring to them. Our missions, our desire to have ripples of impact throughout the world, to do good and pave change in society requires us to step up and raise money. If you are a reluctant fundraiser or work with someone who is, order Raise It! today.Raise It! Book Order Raise it! The Reluctant Fundraiser's Guide To Raising Money Without Selling Your SoulSupport the show (https://paypal.me/smallnonprofit)

33mins

19 Apr 2021

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Interview w/Certified Virtual Presenter, Professional Speaker & Bestselling Author-Charmaine Hammond

Keepin It Real w/Caramel "As We Say 100"

Charmaine loves helping people to increase their income. She has a passion for it and she loves it. Charmaine quotes "One of her passions is helping entrepreneurs grow their income, influence and impact with collaboration and sponsorship." ALL ABOUT CHARMAINE: Charmaine Hammond, CSP, has been in the business of changing lives and raising dreams for more than 25 years through teaching the principles of collaboration, partnership, and sponsorship. As a Certified Speaking Professional and best-selling author, and business owner for more than 20 years, Charmaine shares her unmatched speaking, sponsorship, and entrepreneurial experiences with business owners, nonprofits, authors, and speakers looking to expand the funding and reach of their projects. Charmaine is an expert in conflict resolution, collaboration, resilience and working better together. Bring the power of change to your next corporate event, training program or conference by booking Charmaine as a speaker (in person and online/virtual). You can contact Charmaine on her websites at www.charmainehammond.comor www.raiseadream.com or social media -Twitter: https://twitter.com/hammondgroupbizLinkedIn:  http://www.linkedin.com/in/charmainehammondor raiseadream

20mins

21 Feb 2021

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#017 - Working Better Together with Charmaine Hammond

The Workplace Communication Podcast

Conflict in the workplace often leads to intense stress, affecting productivity, focus and mental health.  On this episode of the Workplace Communication Podcast, we’re talking with Charmaine Hammond, Expert in Conflict Management and Resilience to learn how to support your team through conflict and difficult conversations. Leadership tips you won’t want to miss: From correctional officer to expert in conflict management and resilience When assumptions and emotions get in the way Operationalizing policies and procedures around conflict Setting up courtesies for respectful discussions Ensuring a common understanding of agreements Charmaine Hammond, CSP (Certified Speaking Professional) is a highly sought-after business keynote and workshop speaker, entrepreneur, author and educator who teaches and advocates the importance of developing trust, healthy relationships and collaboration in the workplace. She has helped clients in many industries build resilient and engaged workplaces, develop high trust/high accountability relationships, and solve workplace issues that get in the way of success and profitability. Delivering her programs in person and virtually (she is a Certified Virtual Presenter through eSpeakers), she brings results and facilitates change. This former Correctional Officer (yup! She worked in jails) and Corporate Dispute Resolution Expert now travels the world teaching the principles of collaboration, communication/conflict resolution and resilience. She also has an extensive background facilitating process to help collaborations and workplace/team relationships when they go sideways. As a former mediator she has helped facilitate some of the most complex collaborations and partnership arrangements. She has also been called to several communities that have experienced disasters to help with the rebuilding resilience and recovery processes. If you are looking to create a healthy, communicative team then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  Links: Website: www.charmainehammond.com Twitter: https://twitter.com/hammondgroupbiz LinkedIn: https://www.linkedin.com/in/charmainehammond/ Facebook: https://www.facebook.com/CharmaineHammondSpeaker/ Lindsay’s contact information: To book a discovery call: https://calendly.com/lindsaylapaquette/discovery-call E-mail: lindsay@collaborative-solutions.ca Website: https://lindsaylapaquette.com/ LinkedIn: https://www.linkedin.com/in/lindsaylapaquette/ Previous podcast episodes:  https://lindsaylapaquette.com/podcast

37mins

12 Oct 2020

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