JoAnn Stonier's guest appearances

JoAnn Stonier

What's Next In

The Data Chief

Me, Myself, and AI

Levi Strauss

Katia Walsh

Stephen Harris

Arti Zeighami

James Anderson

Kartik Hosanagar

Tim Murphy

Suzette Kent

Brad Klingenberg

Tom Davenport

Ken Moore

Amit Shah

Wayne Eckerson

Helen Lee

Bernard Marr

OwlTail

JoAnn Stonier loves her role. After all, when you’re the Chief Data Officer for Mastercard, the opportunities to create real change are plentiful. But Stonier knows her work is about more than just data privacy and governance, it’s about aligning the company’s data strategy to business goals and impacting the organization in a positive way. And of course, making sure that all 725 million of Mastercard’s credit card holders are protected.With a career rooted in privacy, a degree in law, and a background in interior design, Stonier is not just a well-rounded CDO, she’s a visionary. On this episode of The Data Chief, JoAnn joins Cindi for an inside look at data’s impact on people, data ethics, and the importance of building trustworthy models.Main TakeawaysThe CDO is an enabler of the business: In Joann’s own words, “the role of the CDO is to engage the business in tomorrow’s business.” This means CDOs must consistently be aligned with the company's goals, and develop capabilities that lay track for future innovation. Great data governance, data management, and data quality are table stakes. The CDO must also have a sense for where the market is going and how the business can carve out new space for itself to deliver value to customers.Data is about people: As a data leader, it’s easy to get caught up in the novelty and opportunity of innovation. But data is more than an anonymized collection of 0s and 1s, it’s about people and the tremendous impact it can have on their lives. As products and services are developed, it’s important to apply individually-centric design principles and evaluate how you might be affecting someone, for better or worse, on the other side.Responsible AI starts with trustworthy data: Simply put, data is food for AI. In order to build ethical or responsible AI and machine learning algorithms, there must be improvement in data trust and quality. Oftentimes these algorithms are missing integral data points that neglect particular demographics. This creates a level of bias in the numbers that will only continue to be amplified over time.About JoAnnJoAnn Stonier is the Chief Data Officer for Mastercard, where she is responsible for the enterprise data strategy and management, including identifying and mitigating data risks across the company, as well as influencing data-driven products, overseeing data policy and governance.  She advises executive management on a broad range of complex data policy and regulatory issues.    Prior to her current position, Ms. Stonier established the first Privacy Office for Mastercard in 2008, and developed the organization’s Information Governance program beginning in 2013.  Prior to joining Mastercard, Ms. Stonier was the Chief Privacy Officer for American Express Company.  JoAnn is a recognized data and privacy expert and is sought after for her innovative and practical approach to solving problems in the digital age.  In 2018 she assisted in the creation and launch of Trūata, an Irish data trust enterprise, formed to ensure anonymization compliance with the EU-General Data Protection Regulation. She currently serves on their board.  In addition to the Trūata board of directors, she currently advises a broad range of industry and policy groups regarding data innovation and privacy including:  the United Nations Global Privacy Advisory Group; the World Economic Forum’s Data Driven Development Steering Committee; and the Board of Directors of the Information Accountability Foundation.  She is also a Board Advisor for Hope for the Warriors, a non-for-profit organization that assists U.S. military personnel and their families.   She has served on the Board of Directors for the International Association of Privacy Professionals from (2013-2018) and served on the Executive Committee in multiple roles including Chairman in 2017. For her data thought leadership, Ms. Stonier has been recognized by the Information Governance Initiative as the Chief Information Governance Officer of 2015 and in 2011 she was named as an Aspen Institute First Mover Fellow.  Ms. Stonier received her Juris Doctorate from St. John’s University in Queens, and her Bachelor of Science degree from St. Francis College.  Ms. Stonier is a lawyer and holds memberships in the Bar of the State of New York and the Bar of the State of New Jersey.  --The Data Chief is presented by our friends at ThoughtSpot. Searching through your company’s data for insights doesn’t have to be complicated. With ThoughtSpot, anyone in your organization can easily answer their own data questions, find the facts, and make better, faster decisions. Learn more at thoughtspot.com. 

JoAnn Stonier loves her role. After all, when you’re the Chief Data Officer for Mastercard, the opportunities to create real change are plentiful. But Stonier knows her work is about more than just data privacy and governance, it’s about aligning the company’s data strategy to business goals and impacting the organization in a positive way. And of course, making sure that all 725 million of Mastercard’s credit card holders are protected.With a career rooted in privacy, a degree in law, and a background in interior design, Stonier is not just a well-rounded CDO, she’s a visionary. On this episode of The Data Chief, JoAnn joins Cindi for an inside look at data’s impact on people, data ethics, and the importance of building trustworthy models.Main Takeaways<ul><li>The CDO is an enabler of the business: In Joann’s own words, “the role of the CDO is to engage the business in tomorrow’s business.” This means CDOs must consistently be aligned with the company's goals, and develop capabilities that lay track for future innovation. Great data governance, data management, and data quality are table stakes. The CDO must also have a sense for where the market is going and how the business can carve out new space for itself to deliver value to customers.</li><li>Data is about people: As a data leader, it’s easy to get caught up in the novelty and opportunity of innovation. But data is more than an anonymized collection of 0s and 1s, it’s about people and the tremendous impact it can have on their lives. As products and services are developed, it’s important to apply individually-centric design principles and evaluate how you might be affecting someone, for better or worse, on the other side.</li><li>Responsible AI starts with trustworthy data: Simply put, data is food for AI. In order to build ethical or responsible AI and machine learning algorithms, there must be improvement in data trust and quality. Oftentimes these algorithms are missing integral data points that neglect particular demographics. This creates a level of bias in the numbers that will only continue to be amplified over time.</li></ul>About JoAnnJoAnn Stonier is the Chief Data Officer for Mastercard, where she is responsible for the enterprise data strategy and management, including identifying and mitigating data risks across the company, as well as influencing data-driven products, overseeing data policy and governance.  She advises executive management on a broad range of complex data policy and regulatory issues.    Prior to her current position, Ms. Stonier established the first Privacy Office for Mastercard in 2008, and developed the organization’s Information Governance program beginning in 2013.  Prior to joining Mastercard, Ms. Stonier was the Chief Privacy Officer for American Express Company.  JoAnn is a recognized data and privacy expert and is sought after for her innovative and practical approach to solving problems in the digital age.  In 2018 she assisted in the creation and launch of Trūata, an Irish data trust enterprise, formed to ensure anonymization compliance with the EU-General Data Protection Regulation. She currently serves on their board.  In addition to the Trūata board of directors, she currently advises a broad range of industry and policy groups regarding data innovation and privacy including:  the United Nations Global Privacy Advisory Group; the World Economic Forum’s Data Driven Development Steering Committee; and the Board of Directors of the Information Accountability Foundation.  She is also a Board Advisor for Hope for the Warriors, a non-for-profit organization that assists U.S. military personnel and their families.   She has served on the Board of Directors for the International Association of Privacy Professionals from (2013-2018) and served on the Executive Committee in multiple roles including Chairman in 2017. For her data thought leadership, Ms. Stonier has been recognized by the Information Governance Initiative as the Chief Information Governance Officer of 2015 and in 2011 she was named as an Aspen Institute First Mover Fellow.  Ms. Stonier received her Juris Doctorate from St. John’s University in Queens, and her Bachelor of Science degree from St. Francis College.  Ms. Stonier is a lawyer and holds memberships in the Bar of the State of New York and the Bar of the State of New Jersey.  --The Data Chief is presented by our friends at ThoughtSpot. Searching through your company’s data for insights doesn’t have to be complicated. With ThoughtSpot, anyone in your organization can easily answer their own data questions, find the facts, and make better, faster decisions. Learn more at <a href="https://bit.ly/2VPU8fF" rel="nofollow" target="_blank">thoughtspot.com</a>.

Mastercard’s JoAnn Stonier on Responsible AI and Applying Human-Centric Design Principles to Data Problems

JoAnn Stonier can’t deny that her role as chief data officer at Mastercard isn’t easy. Advising the company on the mitigation of current and future risk while guiding her team to think critically about the problems they’re using AI to solve is challenging — but, she says, it’s also fun.In this episode, JoAnn talks with Sam Ransbotham and Shervin Khodabandeh about the elements of her job that are both demanding and rewarding. She also touches on the skill sets she finds most valuable in her colleagues and shares how her work in interior design helps her reframe technology challenges at work. Read the episode transcript here.Read the article Strategy For and With AI.Read more about our show and follow along with the series at https://sloanreview.mit.edu/aipodcast.Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Sophie Rüdinger.Your reviews are essential to the success of Me, Myself, and AI. For a limited time, we’re offering a free download of MIT SMR’s best articles on artificial intelligence to listeners who review the show. Send a screenshot of your review to smrfeedback@mit.edu to receive the download.Guest bio:JoAnn Stonier serves as chief data officer for Mastercard, leading the organization’s data innovation efforts while navigating current and future data risks. Stonier and her team design and operationalize Mastercard’s global data strategy, ensure governance and data quality, and guide enterprise deployment of cutting-edge data solutions, including advanced analytics and AI and the development of enterprise data platforms.We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.We want to know how you feel about Me, Myself, and AI. Please take a short, two-question survey. 

JoAnn Stonier can’t deny that her role as chief data officer at Mastercard isn’t easy. Advising the company on the mitigation of current and future risk while guiding her team to think critically about the problems they’re using AI to solve is challenging — but, she says, it’s also fun.In this episode, JoAnn talks with Sam Ransbotham and Shervin Khodabandeh about the elements of her job that are both demanding and rewarding. She also touches on the skill sets she finds most valuable in her colleagues and shares how her work in interior design helps her reframe technology challenges at work. Read the episode transcript <a href="https://mitsmr.com/3rsCgJr" rel="nofollow" target="_blank">here</a>.Read the article <a href="https://sloanreview.mit.edu/article/strategy-for-and-with-ai" rel="nofollow" target="_blank">Strategy For and With AI</a>.Read more about our show and follow along with the series at <a href="https://sloanreview.mit.edu/aipodcast" rel="nofollow" target="_blank">https://sloanreview.mit.edu/aipodcast</a>.Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the coordinating producers are Allison Ryder and Sophie Rüdinger.Your reviews are essential to the success of Me, Myself, and AI. For a limited time, we’re offering a free download of MIT SMR’s best articles on artificial intelligence to listeners who review the show. Send a screenshot of your review to <a href="mailto:smrfeedback@mit.edu">smrfeedback@mit.edu</a> to receive the download.Guest bio:JoAnn Stonier serves as chief data officer for Mastercard, leading the organization’s data innovation efforts while navigating current and future data risks. Stonier and her team design and operationalize Mastercard’s global data strategy, ensure governance and data quality, and guide enterprise deployment of cutting-edge data solutions, including advanced analytics and AI and the development of enterprise data platforms. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.We want to know how you feel about Me, Myself, and AI. Please take a short, two-question <a href="https://mitsmr.com/37ECRji" rel="nofollow" target="_blank">survey</a>.

Designing a Better Future: Mastercard’s JoAnn Stonier

Of late, data has become a topic that's often front and center in many a news cycle. In this hyperconnected world, it's no secret that we've all become perpetual streams of data with every view, download, purchase, tap, click and swipe. The result of all these data points? The perfect virtual picture of both our professional and personal lives.  Because of this, we see no better time for us to chat with Mastercard's Chief Data Officer JoAnn Stonier. The conversation explores the essential role data plays in our business and our responsibility and commitment as a company to use that data in ways that are legal, ethical and in the best interest of our customers.  ​In her conversation with host Arthur Baker, JoAnn also explains how she approaches her role as well as lend some tips to how we can best secure data in our personal lives. It's a fascinating discussion and a must-listen for just about everyone on the planet with a smartphone, smart tv, connected car or smart speaker. 

Of late, data has become a topic that's often front and center in many a news cycle. In this hyperconnected world, it's no secret that we've all become perpetual streams of data with every view, download, purchase, tap, click and swipe. The result of all these data points? The perfect virtual picture of both our professional and personal lives.  Because of this, we see no better time for us to chat with Mastercard's Chief Data Officer JoAnn Stonier. The conversation explores the essential role data plays in our business and our responsibility and commitment as a company to use that data in ways that are legal, ethical and in the best interest of our customers.  ​In her conversation with host Arthur Baker, JoAnn also explains how she approaches her role as well as lend some tips to how we can best secure data in our personal lives. It's a fascinating discussion and a must-listen for just about everyone on the planet with a smartphone, smart tv, connected car or smart speaker.

What's Next In: Your Data with JoAnn Stonier