Rockstar CX

5 Podcast Episodes

CX Masters #4: James Dodkins, Rockstar CX

CX Masters #4: James Dodkins, Rockstar CX

With CX a top priority for most B2B companies heading into 2021, we’re launching our brand new CX Masters series where w... Read more

6 Jan 2021

46mins

441: James Dodkins, Rockstar CX

441: James Dodkins, Rockstar CX

James is here to talk about proactive experience recovery and how being proactive in CX matters more than merely fixing ... Read more

13 Oct 2020

23mins

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James Dodkins - Rockstar Keynote Speaker at ROCKSTAR CX [Expectations]

James Dodkins - Rockstar Keynote Speaker at ROCKSTAR CX [Expectations]

James Dodkins discusses his experience as a real-life Rock Star and how he transitioned to a CX Rock Star. He also discu... Read more

14 Aug 2020

35mins

"How to deliver a rockstar customer experience?" with James Dodkins, Founder & CX Rockstar @Rockstar CX

"How to deliver a rockstar customer experience?" with James Dodkins, Founder & CX Rockstar @Rockstar CX

In this episode, I talk to world's only Rockstar Customer Experience Coach - James Dodkins. Along with great humour and ... Read more

18 Jul 2019

32mins

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How to create ROCKSTAR CX 🎸⭐🤘 | Customer Experience Rockstar, James Dodkins (Part 1)

How to create ROCKSTAR CX 🎸⭐🤘 | Customer Experience Rockstar, James Dodkins (Part 1)

James Dodkins is the Customer Experience Rockstar. After a career touring the world as a guitarist in a heavy metal band... Read more

1 Oct 2018

22mins

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