The Science of Satisfaction: How to Keep your Customers Happy with Guest John O'Donnell EP 54
The Power Move with John Gafford
The Science of Satisfaction: How to Keep your Customers Happy with Guest John O'Donnell EP 52Any great business is all about giving customers what they want, and making sure they have a good time while doing it. But how do you make sure your customers are truly satisfied?One way to ensure customer satisfaction is to provide an elite experience. Las Vegas hospitality royalty John O'Donnell knows a thing or two about creating an elite experience for his clients. In this episode, we'll take a look at some of the ways you can make your customers feel like VIPs.
John has over 30 years of experience taking novel solutions from conception to reality across the energy, semiconductor and supercomputer industries. Prior to founding Rondo, John served as co-founder and vice president of development for GlassPoint Solar, the leading provider of solar thermal energy for industry worldwide. He is also the former founder and president of Ausra, Inc., a pioneer in solar thermal and solar electric systems. John launched his career as the lead engineer for Princeton Plasma Physics Laboratory, a U.S. Department of Energy national lab, where he designed award-winning technology to support real-time fusion experiments. He is a published author of numerous technical papers and holds more than 20 patents in the U.S. and internationally. John earned a B.Sc. with Special Distinction in Computer Science from Yale University. https://www.rondo.energy/ https://nexuspmg.com/
John O'Donnell & Mia Pervan: 'Almost the Same Blue' in Croatian
John O'Donnell reads the title story from his recent short story collection, Almost the Same Blue, published by Doire Press (2020). He is joined by celebrated Croatian translator Mia Pervan.For each episode of 'Talking Translations' we have paired a story with a language, and asked the author and translator to read their work aloud. It is our hope to share these stories with listeners around the world, heard in languages where the author may not yet be widely published.Literature Ireland promotes Irish literary authors and their work worldwide and is funded by Culture Ireland and the Arts Council. To read the full stories in English and Croatian, and to learn more about what we do, visit www.literatureireland.com. For any queries, or to say hello, please email email@example.com. The intro/outro music in this series is kindly used with permission from David Hilowitz. Music selection and editing by Ciarán McCann; introduction by Lynsey Reed.
WLS 111 John O'Donnell reads What The Tide Brings In
Words Lightly Spoken
John O’Donnell reads his poem What The Tide Brings In in this episode of Words Lightly Spoken, a podcast of poetry from Ireland. The poem is from his collection Sunlight: New and Selected Poems, published by Dedalus Press. The Words Lightly Spoken podcast is funded by the Arts Council of Ireland and is a Rockfinch production.
001 - John O'Donnell (co-manager Cold Chisel, MD of EMI)
AIM Music Industry Insights
Passionate music devotee John O'Donnell (co-manager Cold Chisel, Managing Director of EMI) shares his journey from writing for Rolling Stone through to signing seminal Australian bands like Silverchair, Cold Chisel and Angus and Julia Stone. He also delves deep into the artist-focused approach he brings to his current role at EMI and his landmark book, "100 Best Australian Albums."
AppSource update with John O'Donnell and Rick McCutcheon
The MSDW Podcast
In this special edition of the MSDW Podcast we are featuring a recent conversation between Microsoft MVP Rick McCutcheon and Microsoft global strategic ISV alliance manager John O'Donnell on how partners are utilizing Microsoft AppSource. Rick originally published this conversation as part of his Partner Talks series. Microsoft launched its AppSource ISV solution directory in 2016 as a replacement for a collection of old and fragmented systems. The initial coverage compared it to Salesforce AppExchange and Microsoft promised it would lead to higher ISV solution quality and that it would evolve quickly with. Nearly five years later, AppSource has evolved and grown, though probably not as quickly as Microsoft has wanted. Still, most ISVs in the Dynamics 365 and Power Platform space list their solutions there, and some partners even list services offerings. Some vendors report closing sales thanks to the platform, others don't. In this conversation, O'Donnell emphasizes several strengths of the platform, from its global reach to its expanding set of offerings, beyond Dynamics 365 and Azure into other areas of Microsoft's business. They also discuss some ways vendors can optimize their listings to get the most out of the platform today.
We talk about the experience of board gaming and what actually is happening when you play a board game. This discussion is with former engineer and board game enthusiast John O'Donnell who is studying what it means to play a board game. Games we discuss in this episode: Monopoly, Scrabble, Cluedo, Castles of Burgundy, Fireball Island, Heaven and Ale, Moveable Type, The Mind, Wavelength, Gonz Schon Clever (That's so Clever), Quacks of Quedlinburg, Telestrations, The Crew, Agricola, Isle of Skye, Scythe, The Hobbit: An Unexpected Party, Blood Bowl, Blood Rage, and companies Games Workshop and Cheap Ass Games.