Antonio Susta's guest appearances

Antonio Susta

The Chief Customer Officer Human Duct Tape Show

Guy Kawasaki

Tom Peters

Seth Godin

Horst Schulze

Dave Nelson

Jay Baer

Allison Pickens

Drew Neisser

Dan Heath

Simon T. Bailey

Sandy Miranda

Jon Herstein

Rachael McBrearty

Diane Magers

Shep Hyken

OwlTail

In today’s episode, I speak with Antonio Susta, Head of Customer Experience and Customer Service at The Linde Group, a world leading supplier of industrial, processes and specialty gases, and is one of the most profitable engineering companies. Antonio has a lot of experience blending marketing and sales. As a marketer, he was a fan of B2B marketing for technical products, and spent almost 10 years with Air Liquide, where he became familiar working in a large B2B company in the gas and tech industry.  Now, as a CX leader at Linde, he has support from the board of the company in Germany to implement a CX transformation, as that is the company’s new focus. Get show notes at customerbliss.com/cb105.

In today’s episode, I speak with <a href="https://www.linkedin.com/in/antoniosusta/" rel="nofollow" target="_blank">Antonio Susta</a>, Head of Customer Experience and Customer Service at <a href="https://www.the-linde-group.com/en/index.html" rel="nofollow" target="_blank">The Linde Group</a>, a world leading supplier of industrial, processes and specialty gases, and is one of the most profitable engineering companies. Antonio has a lot of experience blending marketing and sales. As a marketer, he was a fan of B2B marketing for technical products, and spent almost 10 years with <a href="https://www.airliquide.com/" rel="nofollow" target="_blank">Air Liquide</a>, where he became familiar working in a large B2B company in the gas and tech industry.  Now, as a CX leader at Linde, he has support from the board of the company in Germany to implement a CX transformation, as that is the company’s new focus. Get show notes at <a href="http://customerbliss.com/cb105" rel="nofollow" target="_blank">customerbliss.com/cb105</a>.

CX Leadership in the International Gas and Tech B2B Industry with Antonio Susta