Lincoln Murphy

21 Podcast Episodes

Episode 55 - Product-Focused Afterthought - Exploring Customer Education’s Role in Customer Success with Lincoln Murphy

Episode 55 - Product-Focused Afterthought - Exploring Customer Education’s Role in Customer Success with Lincoln Murphy

Photo by the blowup on Unsplash Product-focused afterthought! – that’s what most Customer Success clients get wrong abou... Read more

19 Feb 2021

1hr 1min

Episode 7: Lincoln Murphy, Customer Success Growth Expert, Consultant & Thought Leader

Episode 7: Lincoln Murphy, Customer Success Growth Expert, Consultant & Thought Leader

In this episode I interview once of the most remarkable thought-leaders within the Customer Success Space, Lincoln Murph... Read more

19 Oct 2020

52mins

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Masterclass de engajamento do cliente com Lincoln Murphy - CX Playbook S01E09

Masterclass de engajamento do cliente com Lincoln Murphy - CX Playbook S01E09

Nessa primeira masterclass do CX Playbook, convidamos Lincoln Murphy, que é considerado o papa do Customer Success para ... Read more

12 Aug 2020

1hr 12mins

Ep #32: Lincoln Murphy, Growth Expert and Thought Leader

Ep #32: Lincoln Murphy, Growth Expert and Thought Leader

Lincoln Murphy is a customer-centric growth expert, consultant, and thought leader. Based in Dallas, Lincoln helps SaaS ... Read more

28 Apr 2020

33mins

Most Popular

52: Customer Success vs. Customer Happiness w/ Lincoln Murphy

52: Customer Success vs. Customer Happiness w/ Lincoln Murphy

Lincoln Murphy discusses the difference between customer success and customer happiness.

27 Aug 2019

22mins

252: All-Time Most Downloaded Episode on Customer Success vs. Customer Happiness w/ Lincoln Murphy

252: All-Time Most Downloaded Episode on Customer Success vs. Customer Happiness w/ Lincoln Murphy

In this one, we're replaying our most downloaded podcast episode, an interview with Lincoln Murphy in which he discusses... Read more

27 Aug 2019

22mins

Customer success at the core (Lincoln Murphy, sixteenventures.com)

Customer success at the core (Lincoln Murphy, sixteenventures.com)

Lincoln Murphy is one of the most prolific writers, speakers and consultants on customer-centric growth. Since the mid 2... Read more

10 Aug 2019

48mins

Customer Success Driven Sales with Lincoln Murphy (Sixteen Ventures)

Customer Success Driven Sales with Lincoln Murphy (Sixteen Ventures)

This week, the Bowery Capital team hosted Lincoln Murphy, Customer Success Consultant at Sixteen Ventures, to discuss "C... Read more

19 May 2017

39mins

Episode 454: The Ins and Outs of Customer Success w/ Lincoln Murphy

Episode 454: The Ins and Outs of Customer Success w/ Lincoln Murphy

In this podcast, we decipher the mysteries of customer success, and cover how that role should play out in the overall r... Read more

10 May 2017

36mins

Lincoln Murphy at Revenue Summit 2017

Lincoln Murphy at Revenue Summit 2017

Lincoln Murphy at Revenue Summit 2017 by TechnologyAdvice

4 Apr 2017

26mins

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