Stewart Butterfield - We Don’t Sell Saddles Here - [Founder’s Field Guide, EP. 43]
Invest Like the Best with Patrick O'Shaughnessy
My guest today is Stewart Butterfield, founder and CEO of Slack. Stewart’s 2014 essay “Why We Don’t Sell Saddles Here” had a massive impact on my own business journey, which made this discussion extra special. During our conversation, we discuss the concept of owner’s delusion, how to frame the boundaries between product and market, and the challenge of changing people’s mental models and behavior when introducing innovative products. I hope you enjoy my conversation with Stewart. Before we transition to the episode, I also wanted to highlight our newest series Business Breakdowns. Each week, we do a deep dive into an individual business to understand what makes it tick. For more information go to joincolossus.com or search for and sign up to the Business Breakdowns feed on your preferred podcast player. For the full show notes, transcript, and links to mentioned content, check out the episode page here. ----- This episode is brought to you by Dell Technologies. When you call a Dell Technologies Advisor, they’re focused on you - ready to give advice on everything from laptops to the cloud to keep your small business ready for what’s next. Call an advisor today at 877 ASK DELL, and do more with modern devices and Windows 10 Pro. ----- This episode is brought to you by LinkedIn Jobs. With LinkedIn, you get access to an active community of professionals with more than 722 million members worldwide. LinkedIn is the easiest place in the world to post a job and message qualified candidates. Getting started is easier than ever, and now you can do this all from your mobile device. When your business is ready to make that next hire, find the right person with LinkedIn Jobs. And now, you can post a job for free. Just visit linkedin.com/fieldguide to post a job for free. Terms and conditions apply. ----- Founder's Field Guide is a property of Colossus, Inc. For more episodes of Founder's Field Guide, visit joincolossus.com/episodes. Stay up to date on all our podcasts by signing up to Colossus Weekly, our quick dive every Sunday highlighting the top business and investing concepts from our podcasts and the best of what we read that week. Sign up here. Follow us on Twitter: @patrick_oshag | @JoinColossus Show Notes [00:02:51] - [First question] - Discussing his essay We Don’t Sell Saddles Here [00:06:19] - Important contrast between innovation and the product [00:06:46] - Who Do You Want Your Customers to Become? [00:08:07] - His thoughts on marketing from both ends and how he’s gotten better at it [00:10:45] - What across Slack’s history has been the most successful market messaging creation strategy [00:13:43] - The 5K contest and how it taught him about the design unlock of limitations [00:17:44] - How limitations and constraints can power and incentivize innovation [00:21:21] - Why both of his attempts to build videogames ended up as consumer software [00:27:55] - Whether or not there is still white space in digital communication software [00:30:15] - The dynamic between effective communication and building communication tools [00:34:02] - A future of digital-first companies and what that might look like [00:40:15] - Leadership and Self-Deception and what self-deception means to him [00:43:39] - Examples of self-deception he underwent that he was able to learn from [00:46:59] - Mastery and its importance in the world of business [00:48:59] - Why hippies and APIs may have a tighter correlation than we think [00:54:01] - Whether or not technology is fundamentally amoral [00:56:10] - Interesting and open questions about the future that remain unanswered [00:58:33] - His current creative outlets that he engages with the most [00:59:24] - Yahoo Resignation Letter and why he wrote it the way he did [01:00:31] - Lessons for investors and builders that he’s learned from building Slack [01:03:07] - The kindest thing that anyone has ever done for him [01:04:27] - Why a philosophy primer would be beneficial for virtually everyone
Reimagining Work: A Conversation with Slack's Stewart Butterfield and Salesforce's Bret Taylor
In a matter of months, everything we knew about working and operating a business was flipped on its head. And with that almost overnight transformation have come new challenges for employees and employers alike.In this episode, you’ll hear from Bret Taylor, the president and COO of Salesforce, and Stewart Butterfield, the CEO and co-founder of Slack. Bret and Stewart Bret speak with Megan Greenwell, the editor of Wired.com, and explain why the overnight reinvention of work will have a positive impact in the long run, plus they share their perspective on work-related trends they believe are here to stay.
20VC: Slack Founder Stewart Butterfield on Leadership Styles, Decision-Making, The 3 Levels of Wealth, IPOs vs Direct Listings & Why Effective Entrepreneurship is Like Parkour
The Twenty Minute VC: Venture Capital | Startup Funding | The Pitch
Stewart Butterfield is the Founder & CEO @ Slack, the leading channel-based messaging platform, used by millions to align their teams, unify their systems and drive their businesses forward. Prior to their direct listing in June 2019, Stewart raised over $1.3Bn from the likes of Accel, Thrive, Softbank, Kleiner, IVP, T Rowe, GV and a16z to name a few. Prior to founding Slack, Stewart co-founded Flickr, a company he built into one of the largest web services in the world. Due to his many incredible successes, Stewart has been named to the 100 Most Influential People in the World by Time Magazine, and one of the Top 50 Leaders by BusinessWeek. In Today’s Episode You Will Learn: 1.) How Stewart made his way into the world of startups and came to found Flickr? What was his founding moment for the Slack journey? 2.) How does Stewart think about and assess his relationship to money? How has it changed over time? What does Stewart believe are the 3 levels of wealth? How does Stewart think about his identity being tied to the company? Is that a challenge? How does he mitigate it? 3.) How does Stewart describe his management style and philosophy today? How has it changed over time? How does Stewart approach reversible vs irreversible decisions? How does Stewart structure post-mortems? Why does Stewart believe effective entrepreneurship is like parkour? 4.) How does Stewart think about and advise on the debate between direct listing, IPO and SPAC? What has been better/worse and different since making the transition to being a public company? What have been some of the biggest surprises? 5.) Why does Stewart believe that for most companies, comprehension is the reason for the lack of adoption and customer acquisition? How does he look to solve that with Slack? What have been their biggest mistakes on messaging and branding? Item’s Mentioned In Today’s Episode Stewart’s Favourite Book: Leadership and Self-Deception: Getting Out of the Box, Crucial Conversations Tools for Talking When Stakes Are High, The Courage To Be Disliked As always you can follow Harry and The Twenty Minute VC on Twitter here! Likewise, you can follow Harry on Instagram here for mojito madness and all things 20VC.
Evan and Dave chat with Stewart Bufferfield, the co-Founder of Slack. Slack is the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. In this podcast we cover a lot of ground, including Microsoft, recent acquisitions, Slack Connect, Amazon Chime, Enterprise Grid, and more. Stewart has been regularly recognized for the foresight and innovation that has helped him build two companies. He was named one of the 100 Most Influential People in the World by Time Magazine, and one of the Top 50 Leaders by BusinessWeek; he has been included on Vanity Fair’s New Establishment List, the Recode 100, Advertising Age’s Creativity 50, and the Technology Innovator of the Year by the Wall Street Journal.Slack was an accident, as was Flickr before it. The team invented the tools that became Slack in order to better collaborate. They eventually realized that other companies might want to improve collaboration too and Slack was born. Stewart has a Bachelor of Arts in Philosophy from the University of Victoria and a Master of Philosophy from the University of Cambridge.
Slack CEO Stewart Butterfield on COVID and Microsoft Teams
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
In this interview, we discuss COVID’s impact on enterprise How COVID has impacted the amount of Slack users positively and negatively The potential challenges a hybrid model of working will present. How people are more attracted to new features versus core improvement to the existing features The main difference between Slack and Microsoft Teams and how they can be used together How the demand for synchronous communication can be disruptive to people’s time management and their ability to focus Among a variety of other topics. _________________________________________ This episode is sponsored by Zoho.
SaaStr 338: Slack CEO Stewart Butterfield on Taking Care of Your Team and Your Customers
The Official SaaStr Podcast: SaaS | Founders | Investors
These are unique times. In some ways, we can use our playbooks, make adjustments, and in other ways, things are very different. What isn’t likely to be very different is that recurring revenue … recurs. This is the bedrock of SaaS. Hear how Slack CEO, Stewart Butterfield, is adapting to change and his advice on how to take care of your team and customers. This podcast is an excerpt from Stewart’s session at SaaStr Summit. You can see the full video here: https://youtu.be/5kG3WfUyBJc
How I Built Resilience: Live with Stewart Butterfield and Steve Holmes
How I Built This with Guy Raz
Slack's co-founder Stewart Butterfield wonders what the future of work will look like for his 12 million customers. Springfree Trampoline's co-founder Steve Holmes says the company has seen a 300 percent increase in demand for its products. These conversations are excerpts from our How I Built Resilience series, where Guy talks online with founders and entrepreneurs about how they're navigating these turbulent times.
Emily Chang sits down with Slack CEO & co-founder Stewart Butterfield to discuss his nontraditional upbringing, how past start-up failures lead to the success of Flickr and Slack and his thoughts on taking his $7B valued company public while facing competition from Facebook, Microsoft & Google. Learn more about your ad-choices at https://www.iheartpodcastnetwork.com