Helenio Gilabert's guest appearances

Helenio Gilabert

CX Network

B2BiQ

Roland Haefs

Todd Gilliam

Deena John

Brian Mikkelsen

Anil Bhavnani

Deborah Kops

Timothy Renick

Ravi Rao

David Campos

Karen Tilstra

Jack Cheng

Tyrone Grandison

James Dodkins

Anshuman Das

Deepak Subbarao

OwlTail

Helenio Gilabert is the senior director for digital transformation with Schneider Electric. Right out of the gate, Helenio stresses that word “transformation” over “digital.” While technology is the enabler, meaningful implementation can’t happen without a process and cultural change. This process must include all enterprise verticals and every individual within an organization. As Helenio puts it, “You have to offer [employees] a clear view of the path that they can take as an individual to contribute to the organization. And that will require some investment from companies in training and professional development.” Lastly, Helenio defines edge solutions as a hybrid approach to cloud and AI. After all, data is only as good as what we do with it.

<p>Helenio Gilabert is the senior director for digital transformation with Schneider Electric. Right out of the gate, Helenio stresses that word “transformation” over “digital.” While technology is the enabler, meaningful implementation can’t happen without a process and cultural change. This process must include all enterprise verticals and every individual within an organization. As Helenio puts it, “You have to offer [employees] a clear view of the path that they can take as an individual to contribute to the organization. And that will require some investment from companies in training and professional development.” Lastly, Helenio defines edge solutions as a hybrid approach to cloud and AI. After all, data is only as good as what we do with it.</p>

Ep. 139: Helenio Gilabert, Schneider Electric

CX: Helenio Gilabert, Schneider Electric