Fred Skoler's guest appearances

Fred Skoler

Voice of Influence

Retail Tech Podcast

Brian Dixon

Brian Anderson

Jeff Goins

Jason Redman

Jason Miller

John Lee Dumas

Amy Porterfield

Jeff Henderson

Greg McKeown

Tonya Dalton

Stacy Tuschl

Jen Riday

David Neagle

Alan Stein Jr

Johnathan Grzybowski

OwlTail

Fred Skoler is an award-winning digital innovator, product manager and user experience executive who thrives at the intersection of business results and fun, and I really think this conversation is going to be fun. Since founding MGM Interactive in 1994, Fred has produced hit video games, designed simulations for the US Department of Defense, consulted on user-facing UX for digital advertising, wellness, health insurance, and delivered social games for social good. In this episode, Fred discusses what he did at Sears in terms of gamification, why you need to have empathy for your customers, how he transitioned from a career in performing arts to what he does now, the main tool he uses to help his potential clients see the need for his services, the importance of setting varied goals, doing smaller tests, and getting feedback along the way, how to determine when to set feedback aside, how gamification helps companies meet their customers where they’re at, and so much more! Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at   www.voiceofinfluence.net   Read the transcript here:    https://www.voiceofinfluence.net/105 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:   www.voiceofinfluence.net/deepimpact

Fred Skoler is an award-winning digital innovator, product manager and user experience executive who thrives at the intersection of business results and fun, and I really think this conversation is going to be fun. Since founding MGM Interactive in 1994, Fred has produced hit video games, designed simulations for the US Department of Defense, consulted on user-facing UX for digital advertising, wellness, health insurance, and delivered social games for social good. In this episode, Fred discusses what he did at Sears in terms of gamification, why you need to have empathy for your customers, how he transitioned from a career in performing arts to what he does now, the main tool he uses to help his potential clients see the need for his services, the importance of setting varied goals, doing smaller tests, and getting feedback along the way, how to determine when to set feedback aside, how gamification helps companies meet their customers where they’re at, and so much more! Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  <a href="http://www.voiceofinfluence.net/" rel="noopener nofollow" target="_blank"> www.voiceofinfluence.net</a>   Read the transcript here:   <a href="https://www.voiceofinfluence.net/188" rel="noopener nofollow" target="_blank"> https://www.voiceofinfluence.net/105</a> Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:  <a href="http://www.voiceofinfluence.net/deepimpact" rel="noopener nofollow" target="_blank"> www.voiceofinfluence.net/deepimpact</a>

105: Creating Moments of Delight for Customers with Fred Skoler

In this Retailer discussion with Fred Skoler I learned a lot about how the awards and gamification aspects of e-commerce are being used by retailers such as Shop Your Way, a unit of Sears Holdings to improve loyalty and ultimately revenues. 

In this Retailer discussion with Fred Skoler I learned a lot about how the awards and gamification aspects of e-commerce are being used by retailers such as Shop Your Way, a unit of Sears Holdings to improve loyalty and ultimately revenues.

Builder Interview - Fred Skoler of ShopYourWay on how to use gamification and rewards in retail.