Our Billion Dollar Supply Chain: Jeff Raider, co-founder of Harry's and Warby Parker on Strengthening Logistics
Supply Chain Therapy
What do glasses, razors, and cat food have in common? Well, they are all products of our esteemed guest today: Jeff Raider. Prior to co-founding Harry’s, Jeff co-founded the massively disruptive eyewear company Warby Parker, once dubbed by GQ as the “Netflix of eyecare,” and now a publicly traded multibillion dollar lifestyle brand. Through Harry’s Inc, Jeff also helps run Flamingo, a women’s skincare and razor company; Cat People, a cat food and goods company; and Lumē, a natural deodorant company. On today’s episode, Jeff discusses inventory challenges, his mission to create products with the best customer experience possible, and the overall lessons he’s learned in the DTC space over the past decade. —Guest Quote“The approach I've been pushing our team on and trying to take is: first, let's figure out where there's an issue and fix it. Then let's figure out what the root cause is. And then before we move on to the next issue, let's figure out the process or the set of systems or redundancies that we want to put in place so that this thing doesn't happen anymore.” -Jeff Raider—-Time Stamps *(0:34) Intro to Jeff*(1:50) Intro to Harry’s*(4:13) What Jeff is looking for in brands*(7:22) Metrics, metrics, metrics*(13:25) What surprised Jeff about the supply chain*(12:43) How supply chains influence the customer experience*(18:56) A Massive Demand Shock*(21:10) Segment 2: Houston We Have a Problem *(25:05) Redundancy > Diversify?*(27:03) Segment 3: Shit Show Stories*(29:11) Segment 4: Back to the Future*(34:58) Segment 5: Quick Hitters—Sponsor:This podcast is powered by the team at Stord. Turn your supply chain into a competitive advantage. Go to Stord.com to learn more.—Links Connect with Jeff Raider on LinkedInConnect with Alex Kent on LinkedinCheck out the Stord WebsiteCheck out the Harry’s Website
Does Twitter Need Elon Musk To Survive? (ft. Jeff Raider interview)
Erika is in HQ this week breaking down a TON of thoughts. We hit on the latest Sundae Conversation ft. Machine Gun Kelly. We’ve got the man behind the show, Tom Mullens, giving us his takes on the popular series. Erika gives you a Barstool update, and talks everything from re-orgs, success, and how to give feedback. She also gives us her thoughts on Twitter and Elon Musk. What does free speech look like on social platforms?PLUS we’ve got co-founder of Warby Parker and Harry’s, Jeff Raider on the show to tell us all about how he became such a successful entrepreneur.(00:00:19) MGK Sundae Conversation(00:02:07) New Merch!(00:02:57) Erika's Boardroom(00:09:52) Elon Musk & Twitter(00:17:57) Q&A(00:29:19) Jeff Raider(00:52:47) Circling Back
Creating Core Values That Your Employees Will Live By | Interview With Co CEO's of Harry's Inc. Jeff Raider & Andy Katz-Mayfield
The Playbook With David Meltzer
Jeff Raider & Andy Katz-Mayfield, Co Founders and Co CEO's of Harry's Inc., discuss their unique approach to building a more modern CPG company, as well as what strategies are needed in order to have a productive and successful relationship between co-CEOs.Raider, Katz-Mayfield, and host of #ThePlaybook, David Meltzer, share their insights on a range of topics including how the company remains true to the origins of Harry’s Inc. while also evolving, how they incorporate their four core values into their business processes, and the role that Harry’s Labs plays in driving innovation and creating new opportunities to move the organization forward.Tweet me your takeaway from today’s episode @davidmeltzer Email Me! email@example.comSign up for my Free Weekly Training https://free.dmeltzer.com/friday-training-1Text Me! (949) 298-2905 Learn more about your ad choices. Visit podcastchoices.com/adchoices
Sometimes I meet successful people and I want to talk to them about what they consider the keys to their success. Maybe it’s for me to try to figure out just where I went wrong. Is my lack of success tied to my inability to better respond to emails? Ha! Jeff Raider is hugely successful but also just a regular guy. He’s a co-founder of both Warby Parker and Harry’s, two massive brands. The growth of those two businesses don’t seem to have changed him. Jeff is one of the most normal, kind and helpful people you will ever meet. He’s always willing to talk about opportunities or problems and there with advice if you ever need it. He is proof that being successful and nice aren’t mutually exclusive. I also don’t want to miss an opportunity to praise Jeff’s Harry’s co-founder Andy Katz-Mayfield — who is also an amazing person. It’s no wonder that they have built not only a solid brand, but a successful company filled with good people. At this point Harry’s has a suite of different brands out in the world. There’s of course Flamingo, plus the cat food brand Cat Person and now a haircare line called Headquarters. Like Harry’s, all of these offshoot brands are lighthearted and irreverent. All of it is created around good design and quality. So many companies talk about having a good culture but it is rarely true. At Harry’s it’s actually real and the reality does match the expectations. People love working there. Everyone I’ve encountered at Harry’s is smart and good to deal with. It’s refreshing to experience and it makes supporting Harry’s even more worthwhile. Listen to Jeff and you’ll know it’s not bullsh/t. I like to hate on all things DTC, but the Harry’s universe is just different. Part of that is related to Jeff and Andy, and part of it goes back to the culture. I wanted to hear more about how Jeff sees the world so for the podcast we spoke about life, business, DTC and yes, inbox zero. Hope you like it. The ACL Podcast is more of an add-on to the newsletter than a full fledged podcast. You can listen in Apple Podcasts or via Spotify directly if you prefer that to Substack. If you enjoy this edition, please consider subscribing and sending to a friend who you think would like this. I appreciate your support.Thanks to Al James for lending me his music. The song is: Hard Working Dogs by Dolorean. This is a public episode. If you’d like to discuss this with other subscribers or get access to bonus episodes, visit www.acl.news/subscribe
359: The Secret To Scaling Million Dollar Brands MULTIPLE TIMES: Harry’s Jeff Raider & Andy Katz-Mayfield
The Foundr Podcast with Nathan Chan
In this episode of the Foundr podcast, Nathan Chan speaks with Jeff Raider and Andy Katz-Mayfield to find out how they scaled Harry’s into a $20 million brand, and how they created other multiple million-dollar brands. The idea for Harry’s came about after Katz-Mayfield had a disappointing late-night shopping experience at the chemists, and noticed that all the men’s razors were overpriced and overdesigned. Almost 8 years later, Raider and Katz-Mayfield have multiple channels, over 1000 employees, and several multi-million dollar brands. Listen in as they discuss exactly how they successfully scaled their brands, how they identified potential gaps in the market, the dangers of launching something just to make money, and why they decided to pull the plug on their Harry’s brand of lip balm. Get FREE, actionable advice from legitimate founders on starting and growing ANY Business… https://www.foundr.com/freetraining And… If you ARE enjoying the Foundr Podcast’, please make sure to leave us a 5-star review, and let us know who you want to see next. Website: http://www.foundr.comSuccess Stories: https://foundr.com/success-stories Instagram: https://www.instagram.com/foundr/ YouTube: http://bit.ly/2uyvzdt Facebook: http://www.facebook.com/foundr Twitter: http://www.twitter.com/foundr LinkedIn: https://www.linkedin.com/company/foundr/ Podcast: http://www.foundr.com/podcast Magazine: http://www.foundr.com/magazine
Jeff Raider On Founding Not One But Two Billion Dollar Companies With Warby Parker And Harry‘s
Jeff Raider is a serial entrepreneur. The first company he cofounded was Warby Parker which is a lifestyle brand that offers designer eyewear at a revolutionary price. With over 2,000 employees, the company has raised $300 million from top tier investors at what is rumored to be a valuation of almost $2 billion. Jeff is currently the cofounder and CEO at Harry‘s which allows users to buy razors, German engineered blades and shaving creams. The company employs over 1,000 people and has raised $375 million with a valuation of over $1 billion.
Ep 4: Jeff Raider — Founder of Warby Parker and Harry’s
The Bryan Kreuzberger Show
Jeff Raider Co-Founded Warby Parker (eye-glasses) and Harry’s (shaving), two billion dollar companies before the age of forty. What’s Jeff’s secret, and why on earth did he leave a rocket ship like Warby Parker to create another company? If you're not familiar with Harry’s, they have over a million customers (me included) and is competitors with Gillette and Dollar Shave Club, which was sold to Unilever in 2016 for a billion dollars. But Jeff’s entrepreneurship journey didn’t begin in the board room. His mom started a company when he was 11, which had many bad months with no sales leaving Jeff and the family on an entrepreneurial rollercoaster. In this episode Jeff shares his story, what he learned and his favorite lessons for aspiring and seasoned entrepreneurs. Enjoy!
Jeff Raider on How Harry's Is Taking Aim At Dollar Shave Club And Gillette
The Forbes Interview
Jeff Raider, formerly of Warby Parker, took his success at the eyeglass startup and leveraged it to launch a razor company -- a crazy endeavor considering the space is dominated by industry giant Gillette and online rival, Dollar Shave Club. But cofounder Raider felt Harry's could infuse soul into the shaving experience combined with great attention to craft going out of his way to purchase a 100-year-old razor company in Germany because the cofounders felt it made the best blades in the world. Hear Raider talk about how he's tackling the shaving industry prioritizing customer experience and quality product.