Margaret Urban's guest appearances

Margaret Urban

Method Podcast from Google Design

The Way of Product Design || Products, Services, Operations, Sales, &amp; Marketing

Jenny Taylor

Joe Natoli

Trae Winterton

Matt Davis

Sam Harper

Janet Lee

Dillon Winspear

Serena Ho

Michael Greenberg

Bryan Mortensen

Richard White

Ben Peck

Ryan Rumsey

Patrick Cox

Carey Jenkins

OwlTail

Repost of one of my top listened-to episodes. With a couple of Google conversation designers. Michael is currently working on conversation design at Meta.  If you get any value out of this show, or if it has helped you in any way, please subscribe to “Thinking Out Loud About Design” for free to get the distilled learnings on being a staff-level individual contributor.--- Send in a voice message: https://podcasters.spotify.com/pod/show/thewayofproductdesign/message

Repost of one of my top listened-to episodes. With a couple of Google conversation designers. Michael is currently working on conversation design at Meta.  If you get any value out of this show, or if it has helped you in any way, <a href="//if you get any value out of this show, or if it has helped you in any way, please subscribe to “Thinking Out Loud About Design” for free to get the distilled learnings on being a staff level individual contributor." rel="nofollow" target="_blank">please subscribe to “Thinking Out Loud About Design”</a> for free to get the distilled learnings on being a staff-level individual contributor.--- Send in a voice message: <a href="https://podcasters.spotify.com/pod/show/thewayofproductdesign/message" rel="nofollow" target="_blank">https://podcasters.spotify.com/pod/show/thewayofproductdesign/message</a>

93 - Repost "Designing Google Assistant" Michael Greenberg and Margaret Urban 

In this episode, we talk about conversation design with Margaret Urban and Michael Greenberg, two interaction designers at Google. You can connect with Margaret and Michael on LinkedIn: Margaret Michael Also, Google has a great resource to learn more about Conversation Design: Conversation Design with Google If you have comments or questions from today's episode or would just like to connect, you can connect with us on LinkedIn: Cam Sackett Caden Damiano Pivot by Cam Sackett and Caden Damiano. Pivot Intro Music by Cam Sackett This episode was recorded on Jan. 15, 2019.--- Send in a voice message: https://podcasters.spotify.com/pod/show/thewayofproductdesign/message

In this episode, we talk about conversation design with Margaret Urban and Michael Greenberg, two interaction designers at Google. You can connect with Margaret and Michael on LinkedIn: <a href="https://www.linkedin.com/in/margareturban/" rel="nofollow" target="_blank">Margaret</a> <a href="https://www.linkedin.com/in/michael-greenberg-3336059b/" rel="nofollow" target="_blank">Michael</a> Also, Google has a great resource to learn more about Conversation Design: <a href="https://designguidelines.withgoogle.com/conversation/conversation-design/welcome.html" rel="nofollow" target="_blank">Conversation Design with Google</a> If you have comments or questions from today's episode or would just like to connect, you can connect with us on LinkedIn: <a href="http://www.linkedin.com/in/cam-sackett-b6495567" rel="nofollow" target="_blank">Cam Sackett</a> <a href="http://www.linkedin.com/in/caden-damiano" rel="nofollow" target="_blank">Caden Damiano</a> Pivot by Cam Sackett and Caden Damiano. Pivot Intro Music by Cam Sackett This episode was recorded on Jan. 15, 2019.--- Send in a voice message: <a href="https://podcasters.spotify.com/pod/show/thewayofproductdesign/message" rel="nofollow" target="_blank">https://podcasters.spotify.com/pod/show/thewayofproductdesign/message</a>

11 - Margaret Urban and Michael Greenberg - Conversation Design with Google

In this episode, guest interviewer and Google designer Travis Neilson talks with Senior Interaction Designer Margaret Urban about the magic of language, the importance of considering cognitive load, and the future of voice user interface design.   On making computers sound human, 2:35 “How language is used in the social context is really important in creating something that sounds natural. Because we want the computers to talk like people. We don't want to force the people to talk like computers.” On the magic of language, 3:15 “I've been fascinated by language all my life. I think it's magical. It's like telepathy—that simply by the vibration of a sound wave, I can put an idea in your head.” On the science of speech, 7:50 “One of the roughest, cheapest ways we used to do sentiment analysis was by checking the amount of profanity that we were getting in the user data. We were literally running scripts to check the recognition logs for profanity—because when people are swearing, it tells us they're unhappy.” On how the brain processes language, 14:30 “It turns out that cognitive load is physically real. If you've got an electricity-measuring cap on somebody’s head and you say something like, ‘the birds that I saw in the swamp was white’—the minute you get to the word ‘was’ the brain kind of spins up in a little extra cycle. It's not that the meaning of the sentence is totally lost, but your brain works harder in parsing and understanding that meaning.” Handy info and links for this episode:  VUI: voice user interface. Sentiment analysis: The use of natural language processing to identify and study affective states and feeling. Arrival: A 2016 sci-fi drama about a linguist trying to communicate with aliens to understand why they’ve come to earth.  VUI I/O playlist: A handful of talks from Google I/O 2017 on conversation design and voice user interfaces.

In this episode, guest interviewer and Google designer Travis Neilson talks with Senior <a href="https://design.google/jobs/interaction-designer/" rel="nofollow" target="_blank">Interaction Designer</a> Margaret Urban about the magic of language, the importance of considering cognitive load, and the future of voice user interface design. On making computers sound human, 2:35 “How language is used in the social context is really important in creating something that sounds natural. Because we want the computers to talk like people. We don't want to force the people to talk like computers.” On the magic of language, 3:15 “I've been fascinated by language all my life. I think it's magical. It's like telepathy—that simply by the vibration of a sound wave, I can put an idea in your head.” On the science of speech, 7:50 “One of the roughest, cheapest ways we used to do sentiment analysis was by checking the amount of profanity that we were getting in the user data. We were literally running scripts to check the recognition logs for profanity—because when people are swearing, it tells us they're unhappy.” On how the brain processes language, 14:30 “It turns out that cognitive load is physically real. If you've got an electricity-measuring cap on somebody’s head and you say something like, ‘the birds that I saw in the swamp was white’—the minute you get to the word ‘was’ the brain kind of spins up in a little extra cycle. It's not that the meaning of the sentence is totally lost, but your brain works harder in parsing and understanding that meaning.” Handy info and links for this episode: <ul> <li>VUI: voice user interface.</li> <li>Sentiment analysis: The use of natural language processing to identify and study affective states and feeling.</li> <li><a href="https://en.wikipedia.org/wiki/Arrival_(film)" rel="nofollow" target="_blank">Arrival</a>: A 2016 sci-fi drama about a linguist trying to communicate with aliens to understand why they’ve come to earth.</li> </ul> <a href="https://goo.gl/duToFV" rel="nofollow" target="_blank">VUI I/O playlist</a>: A handful of talks from Google I/O 2017 on conversation design and voice user interfaces.